Integrating IdentityCheck with Startquestion: Elevating Survey Authenticity

Discover true insights with Startquestion, where collecting feedback transcends simplicity and ensures actionable outcomes. As a leader in survey software, Startquestion focuses on amplifying the voice of your users—offering tools for NPS, customer satisfaction, UX feedback, and more. By integrating IdentityCheck, you add an extra layer of value that enhances the integrity of your feedback through certified identity verification.

Why Connect IdentityCheck to Startquestion?

Enhancing surveys with IdentityCheck isn’t just about confirmation; it’s about elevating trust. Grounded in precise identity verification, your data collection becomes more reliable and insightful.

• Enhanced Data Quality: IdentityCheck ensures that feedback comes from genuine sources, refining your data pool for better decision-making.
• Secure Feedback Channels: Integrating thorough ID verification protects against fraudulent entries, ensuring that responses are both authentic and reliable.
• Comprehensive User Insights: Combining ID checks with Startquestion’s survey capabilities enables deeper user profiling and analytics.

Learn how IdentityCheck significantly improved client management by reading the case study on Wardle Partners, exemplifying remarkable efficiency and client satisfaction.

Setting Up the Integration

1. Log in to your Startquestion account and navigate to the integrations section.
2. Select the IdentityCheck option from the list of available integrations.
3. Connect your IdentityCheck account by entering your API key provided by IdentityCheck.
4. Configure the desired ID verification fields as per your survey needs.
5. Save your changes and test the integration with a sample survey.

How It Works in Startquestion

Once set up, incorporating identity checks in Startquestion is seamless. When a respondent begins your survey, a KYC check triggers automatically, ensuring their identity is verified before they proceed. This process complements feedback loops in real-time, like a customer satisfaction survey, ensuring trustworthy data without interrupting the user experience.

Frequently Asked Questions

Where is the identity verification data stored?
Identity verification data is securely stored within IdentityCheck’s encrypted systems, ensuring confidentiality and compliance with data protection standards.

Can I customize which identity details need verification?
Yes, the setup allows customization of verification fields to meet your specific requirements and goals within Startquestion.

What happens if the ID verification fails?
Respondents would be prompted to retry, ensuring a balance between security and user experience without obstructing legitimate responses.

Final Thoughts

Integrating IdentityCheck with Startquestion transforms how you gather and perceive feedback. This integration not only elevates the authenticity of the responses but also enhances user trust, ensuring that the insights you gather are reliable and impactful for your strategic goals.