KYC Compliance in Australia: What It Is and How to Comply
KYC compliance means verifying who your customers are before you do business with them. It stands for Know Your Customer, and it helps Australian businesses prevent money laundering, terrorism financing, and fraud. This guide explains everything you need to know about KYC compliance in Australia. You’ll learn why it matters for your business, what the […]
Online Identity Verification Services in Australia Explained
Online identity verification services let you prove who you are without handing over physical documents or showing up in person. In Australia, these services check your identity details against government records through secure digital systems. You might use them to open a bank account, apply for a rental property, start a new job, or access […]
How To Implement Client Onboarding Process Steps That Scale
Every new client represents growth, but also creates a problem. Your team scrambles to collect documents, verify identities, and tick compliance boxes across spreadsheets, emails, and disconnected software. One person forgets a step. Another uses last month’s template. A third spends an hour chasing a signature. The client waits, wondering if they made the right […]
Client Onboarding: What It Is, Steps, Examples, Templates
You’ve closed the deal. Your new client has signed the contract and transferred the first payment. But here’s where most businesses drop the ball. Without a clear onboarding process, clients get confused about next steps, frustrated by delays, or overwhelmed by information gaps. Some never make it past the first month. The damage goes beyond […]
Selecting/de-selecting individuals for ID verification on XPM (Xero Practice Manager)
When using IdentityCheck with XPM (Xero Practice Manager), one of the most common questions we receive is: “How do I control who gets the ID verification email?” This guide walks you through how email addresses are handled in XPM, and how to select or de-select individuals to receive identity verification requests — especially useful when […]
AUSTRAC AML/CTF Essentials Webinar 4: Outsourcing
What AUSTRAC Wants You to Know About AML Outsourcing — And How to Stay Compliant If your business is regulated under Australia’s Anti-Money Laundering and Counter-Terrorism Financing (AML/CTF) regime, outsourcing doesn’t outsource your responsibility. That was the central message from AUSTRAC’s final AML/CTF Essentials webinar, which focused on the often-misunderstood topic of outsourcing. Whether you’re […]
AUSTRAC AML/CTF Essentials Webinar 3: Understanding Risk
The RegTech Shift: AUSTRAC’s Message to Accountants This latest AML/CTF webinar from AUSTRAC reinforced what many in the accounting and advisory world already suspect: the compliance bar is rising, and manual processes won’t cut it. Here are the key takeaways from the session — plus how integrated tools like StackGo’s IdentityCheck are transforming how professionals […]
AUSTRAC AML/CTF Essentials Webinar 2: Your AML/CTF Obligations
AUSTRAC’s second AML/CTF Essentials webinar offered a comprehensive walkthrough of what businesses need to do to prepare for the 1 July 2026 compliance deadline. This post breaks down the key takeaways — including how to build your AML/CTF program, appoint a compliance officer, conduct due diligence, and manage risk effectively. Why This Matters Businesses in […]
Understanding AUSTRAC’s AML/CTF Reforms: What’s Changing and What to Do Next
AUSTRAC (Australian Transaction Reports and Analysis Centre) has announced significant updates to Australia’s Anti-Money Laundering and Counter-Terrorism Financing (AML/CTF) regime, with new obligations coming into effect on 1 July 2026. To help newly regulated businesses prepare, AUSTRAC has launched an education campaign with webinars and tools, starting with the AML/CTF Essentials series. These reforms are […]
Madden Partners Transforms Onboarding with IdentityCheck
Challenge As a busy accounting firm based in Orange, NSW, Madden Partners often faced the challenge of onboarding more than 20 clients a day during peak periods — while still managing a high baseline of work throughout the year. Practice Manager Renee Atkinson, who has been with the firm for over six years, knew the […]