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ShipStation

ShipStation helps eCommerce retailers organize, process, and fulfill their orders from all the most popular marketplaces and shopping carts using the top shipping carriers.

How IdentityCheck works with ShipStation

A Brief Description of ShipStation

ShipStation is a leading shipping software that helps e-commerce merchants to streamline order processing, automate shipping tasks, and manage multiple carriers in one place. Ideal for businesses of all sizes, ShipStation offers a seamless integration with various e-commerce platforms, making shipping and fulfillment operations more efficient and cost-effective.

Why ShipStation Users Need ID Checks

For ShipStation users, integrating an ID verification solution provides an added layer of security and trust. This is especially crucial when dealing with high-value goods, preventing fraud, and ensuring compliance with various regulations. Here are some common use cases:

  • Verifying Customer Identity: Before shipping, verify the customer's identity to prevent fraudulent orders.
  • Age Verification: Ensure that age-restricted items are being delivered to appropriate recipients.
  • Compliance with Regulations: Meet legal requirements for shipping certain goods, such as alcohol or pharmaceuticals.
  • Reducing Chargebacks: By verifying identities, reduce the risk of chargebacks resulting from unauthorized purchases.

Setting Up IdentityCheck with ShipStation via Zapier

Integrating IdentityCheck with ShipStation using Zapier is straightforward. Follow these steps:

  1. Sign Up for Zapier: If you don't already have a Zapier account, create one at Zapier.
  2. Connect ShipStation and IdentityCheck:
    1. Go to Zapier ShipStation Integrations page.
    2. Click on "Connect a New Account" and select ShipStation and IdentityCheck.
    3. Follow the prompts to authorize both accounts.
  3. Create a Zap:
    1. Click "Make a Zap" on Zapier Dashboard.
    2. Select ShipStation as the trigger app and choose a trigger event, such as "New Order".
    3. Set up the trigger by connecting your ShipStation account and testing the trigger.
  4. Add Action to IdentityCheck:
    1. Select IdentityCheck as the action app.
    2. Choose an action event, such as "Verify ID".
    3. Configure the action to pass the necessary information from ShipStation to IdentityCheck.
    4. Test the action to ensure it's working correctly.
  5. Activate the Zap: Once you are satisfied with the setup, turn on your Zap.

Using ID Verification with ShipStation

After setting up the integration, here's how you can use ID verification seamlessly in your ShipStation workflow:

  • When a new order is placed, ShipStation triggers the ID verification process via IdentityCheck.
  • IdentityCheck verifies the provided information, ensuring it matches the customer’s identity.
  • Receive a verification status back in ShipStation, allowing you to proceed with shipping the order or to hold it for further review.
  • Automate notifications or actions based on verification status, such as sending a confirmation email or flagging orders for manual review.

This integration helps enhance security, build customer trust, and comply with various legal requirements, providing ShipStation users with a comprehensive solution for verifying identities efficiently.

About ShipStation
ShipStation helps eCommerce retailers organize, process, and fulfill their orders from all the most popular marketplaces and shopping carts using the top shipping carriers.