Get started

KYC Integration Finder

96b5fb6dbf718ed9b8e6b4b3687a7fa3

2Chat

2Chat is a conversational commerce automation tool for WhatsApp, Instagram, Messenger, and SMS.

How IdentityCheck works with 2Chat

What is 2Chat?

2Chat is a powerful communication tool that makes it easy for businesses to connect with their customers and teams. With versatile chat capabilities, it enhances customer support, internal collaboration, and user engagement. By integrating various apps, 2Chat can streamline workflows and improve productivity.

Enhance 2Chat with ID Verification

For users of 2Chat, verifying the identity of chat participants is essential for secure interactions. IdentityCheck, an advanced ID verification tool, seamlessly integrates with 2Chat. This ensures that only verified individuals engage in your chats, boosting security and trust.

Use Cases for ID Verification in 2Chat

  • Customer Support: Quickly verify customer identities to address sensitive issues.
  • User Onboarding: Authenticate new users before granting access to services.
  • Internal Communication: Ensure only verified employees participate in confidential discussions.
  • Transactional Conversations: Authenticate identities for secure transactions and exchanges.

Setting Up IdentityCheck with 2Chat

Integrating IdentityCheck with 2Chat through Zapier is simple. Follow these steps:

  1. Sign up or log in to your Zapier account.
  2. Navigate to the 2Chat integrations page on Zapier.
  3. Search for IdentityCheck among the list of compatible apps.
  4. Select IdentityCheck and click "Connect" to start the setup process.
  5. Authorize Zapier to access both your 2Chat and IdentityCheck accounts.
  6. Follow the prompts to create a new "Zap" that connects IdentityCheck to 2Chat.
  7. Customize the settings within Zapier to define the triggers and actions for ID verification.
  8. Test the integration to ensure everything is functioning smoothly.

Using IdentityCheck within 2Chat

Once the integration is set up, using IdentityCheck within 2Chat is straightforward:

  1. Log in to your 2Chat account and initiate or enter a chat session.
  2. When the need for ID verification arises, trigger IdentityCheck through the integrated setup.
  3. The user will receive an ID verification request, which they must complete.
  4. IdentityCheck will process the verification and send the results back to 2Chat.
  5. Receive real-time updates on the verification status within your 2Chat interface.
  6. Depending on the results, proceed with the conversation, escalate, or take other actions as needed.

The seamless combination of 2Chat and IdentityCheck via Zapier ensures enhanced security and trust in your chat communications. This integration enhances operational efficiency and provides an additional layer of reliability for user interactions.

About 2Chat
2Chat is a conversational commerce automation tool for WhatsApp, Instagram, Messenger, and SMS.