
Madden Partners Transforms Onboarding with IdentityCheck
Challenge As a busy accounting firm based in Orange, NSW, Madden Partners often faced the challenge of onboarding more than 20 clients a day during
Hi, how’s it going? My name’s Matt, one of the Founders at StackGo.
As a Tax Agent, you have new regulations from the TPB to verify client identities.
Many tax agents end up implementing a manual process, that’s time consuming, unreliable and creates a frustrating experience for their new clients.
You’d prefer this to be easy to manage, and simple for the client.
So with IdentityCheck, we’ve made the process a single click for you, and it takes less than 30 seconds for your client to verify themselves.
What other Accountants love is the simplicity of it all. Whereas previously they had to request documents backwards and forwards over email, IdentityCheck generates the request for you automatically.
The client is given a slick experience via a guided WebApp. There is nothing to download and it takes just a few seconds to capture the ID document, a selfie, and the identity is then verified automatically.
The XPM client record is then updated as being verified positive, with a link to the original documents in seperate, secure storage.
So, this really helps Accounting Practices with a simple, streamlined and compliant onboarding process, while also giving new clients a great first impression of your business.
Thanks for listening and hope this helped.
Customers love the ease-of-use and integration with their existing tech stack.
Challenge As a busy accounting firm based in Orange, NSW, Madden Partners often faced the challenge of onboarding more than 20 clients a day during
1. Introduction: Why Tranche 2 Matters to Accounting Practices Australia’s financial integrity framework is undergoing a significant transformation with the upcoming ‘Tranche 2’ reforms to
Introduction Fullstack Advisory, renowned for its commitment to efficiency and innovation, serves the dynamic tech industry with top-tier accounting services. The introduction of new Tax