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How IdentityCheck works with Employment Hero (Beta)

Employment Hero Identity Check

Step-by-step guide

Here are some instructions to get you started with your first verification.


These steps will create the appropriate settings you need inside Employment Hero.

If you prefer, you can request a verification directly in IdentityCheck here.

  1. Create an IdentityCheck account.
  2. Request the API integration by contacting us here (while in Beta only).
  3. We will create an IdentityCheck trigger for each contact page.

Once these are complete, proceed to request your first verification.

Step 1: Open a Contact within Employment Hero

Choose an Employment hero contact you can test with – e.g. yourself or a colleague.

Step 2: Trigger the IdentityCheck for your chosen Contact

Select the “IdentityCheck” trigger button.

We will detect this entry, and read the Contact’s Name and Email address. Optionally, if you have a mobile number we can also read this for text messaging.

Step 3: Branded email is sent to the Contact

You can add your company logo and preferred wording in the IdentityCheck email customization settings.

KYC Email Pipedrive

Step 4: Contact completes Identity Check

The Contact opens a guided web browser session to take a picture of their Government-issued ID and a selfie.

KYC Web App Pipedrive

Step 5: Track results via the Employment Hero Contact Notes

You can also create automated Reminders for clients here, and internal Notifications here.

Step 6: Review detailed results

If you are an IdentityCheck user, you can log in to see the result.

KYC Report Pipedrive

If you have AML screening such as Visa, Rights to Work, Criminal Check, Adverse Media, PEP, and Sanctions, you can review the result on the same page.

Overview: Employment Hero and StackGo’s IdentityCheck

Key Features of Employment Hero

Employment Hero is a leading cloud-based HR, payroll, and benefits platform designed to simplify and automate the management of HR processes. Here are the key features that stand out:

  • HR Software: Streamlines HR processes with ready-to-use contracts, policies, and HR templates.
  • Payroll Software: Automated payroll solutions that comply with Single Touch Payroll (STP) regulations.
  • Employment Superapp (Swag): Combines work management, career opportunities, flexible pay, and exclusive savings in one app.
  • Employer of Record: Manages hiring and payroll for international employees effortlessly.
  • Applicant Tracking: Enhances the recruitment process, making it easier to manage candidates.
  • Learning and Development: Provides resources and tools for employee growth and development.
  • AI Enhancements: Uses artificial intelligence to improve HR and payroll processes, making them more efficient.

Integration Capabilities with Employment Hero

Employment Hero offers robust technology integration capabilities that can significantly benefit partners and their clients by enhancing payroll and HR processes. Here are the highlights:

  • Custom-Branded Solution: Allows partners to offer a payroll solution under their own brand, enhancing the customer experience.
  • Increase App Stickiness: Integrating Employment Hero’s payroll software can improve customer retention without the need for partners to develop their own software.
  • Global Expansion: Supports payroll processes in multiple countries, including Australia, New Zealand, Malaysia, Singapore, and the UK, facilitating global business operations.
  • Open API: Employment Hero provides an easy-to-integrate open API, with support available throughout the integration process.
  • Comprehensive Rostering and Automated Timesheets: Offers seamless and automated processes for rostering, timesheets, and pay runs, improving the user experience.
  • Compliance Support: Ensures solutions are compliant with local laws and regulations, particularly important in Australia with its complex payroll compliance requirements.
  • Partner Support: Extensive support for partners, including product support articles, training videos, webinars, and a dedicated partner dashboard for insights and management.

Integrating Employment Hero with StackGo’s IdentityCheck product will leverage these features and capabilities to offer a comprehensive solution that not only enhances HR and payroll processes for clients but also ensures compliance and improves the overall user experience.