Overview of Pendo

Pendo is an advanced product analytics and user feedback tool, designed to help businesses improve their software products. By gathering data on user interactions and experiences, Pendo enables companies to enhance user engagement and retention. It provides critical insights and comprehensive guides that help teams deliver improved user experiences.

Why Pendo Users Need ID Verification

Integrating IdentityCheck with Pendo opens up a range of opportunities for Pendo users to enhance security and user authentication within their applications. By incorporating ID verification, organizations can:

• Ensure only verified users can access sensitive areas of their product.
• Reduce fraud by validating user identities before granting access to specific features.
• Streamline onboarding processes by verifying user identity in real-time.
• Enhance user trust through reliable verification methods.

Setting up IdentityCheck with Pendo

Follow these steps to set up ID verification using IdentityCheck with your Pendo integration:

1. Log into your Zapier account.
2. Ensure your Pendo and IdentityCheck accounts are connected to Zapier.
3. In your Zapier dashboard, click on “Make a Zap”.
4. Choose Pendo as your “Trigger App”.
5. Select a trigger event, such as “New Visitor” or any other relevant option.
6. Connect your Pendo account to Zapier by following the on-screen instructions.
7. Next, choose IdentityCheck as your “Action App”.
8. Select the action event, such as “Verify ID”, “Create Verification”, or any other appropriate option.
9. Connect your IdentityCheck account to Zapier.
10. Map the required fields between Pendo and IdentityCheck using Zapier’s interface.
11. Test your Zap to ensure it works correctly and configuration steps are completed.
12. Save and turn on your Zap to automate the ID verification process.

Using ID Verification with Pendo

Once the setup is complete, you can effectively use ID verification with your Pendo processes. Here’s how:

• Onboarding New Users: When a new user signs up, their ID can be automatically verified before giving them full access to your product.
• Access Control: IdentityCheck can authenticate users before they access premium features or secure areas of your application.
• User Data Accuracy: Integrate IdentityCheck to keep user data accurate and up-to-date within Pendo’s analytics dashboard.
• Fraud Prevention: Regularly verify user IDs to minimize the risk of fraud and unauthorized access.

Key Benefits of Integrating IdentityCheck with Pendo

Integrating IdentityCheck with Pendo via Zapier provides several benefits:

• Automated Workflow: Saves time by automating identity verification and reducing manual efforts.
• Enhanced Security: Strengthens security measures for user authentication.
• Improved User Experience: Streamlines the onboarding process making it faster and more reliable.
• Actionable Insights: Provides accurate user data for better decision-making via Pendo’s analytics.

Integrating IdentityCheck with Pendo is a seamless process through Zapier, allowing you to streamline ID verification and bolster your application’s security and user trust.