What is Cliengo?

Cliengo is a powerful chatbot platform specifically designed to enhance customer engagement and lead generation for businesses. By seamlessly integrating with your website, Cliengo’s chatbots efficiently capture and qualify leads, improve customer support, and drive more sales.

Cliengo and ID Verification: A Perfect Match

Integrating Cliengo’s chatbot capabilities with IdentityCheck can add an extra layer of security and trust for businesses requiring ID verification processes. Here are a few advantageous implementations:

• Secure Customer Onboarding: Verify customer identities during initial interactions to comply with regulatory requirements.
• Prevent Fraud: Ensure that the person interacting with the chatbot is authentic, reducing the risk of fraudulent activities.
• Age Verification: Verify the age of users where legally required, such as in industries like gambling and alcohol sales.
• Enhanced Customer Support: Enable quick ID verification to expedite service requests and access to personal accounts.

How to Set Up Cliengo and IdentityCheck Integration

Integrating IdentityCheck with Cliengo via Zapier is a straightforward process. Follow these steps to set up:

1. Create Accounts: Ensure you have active accounts on Cliengo, IdentityCheck, and Zapier.
2. Access Zapier: Log in to your Zapier account, or sign up if you don’t have one.
3. Create a New Zap: In Zapier, click the ‘Create Zap’ button to start the integration process.
4. Select Cliengo as the Trigger App: Choose Cliengo as the application that will trigger the workflow.
5. Configure Trigger Event: Set up the specific event in Cliengo, such as a new chatbot interaction, to start the ID verification process.
6. Select IdentityCheck as the Action App: Choose IdentityCheck to perform the ID verification action triggered by Cliengo.
7. Map Data Fields: Map the necessary data fields between Cliengo and IdentityCheck to ensure smooth data transfer.
8. Test the Zap: Perform tests to verify that the integration works correctly and data is transferred as expected.
9. Activate the Zap: Once tested, activate the Zap to enable the automated workflow between Cliengo and IdentityCheck.

Using Cliengo with IdentityCheck for Seamless ID Verification

Once the integration is set up, utilizing Cliengo with IdentityCheck for ID verification is simple:

1. User Interaction: Customers interact with your Cliengo chatbot on your website or application.
2. Trigger ID Verification: Based on the predefined triggers (e.g., when a new lead is captured), the Zapier integration activates the ID verification process through IdentityCheck.
3. Data Transfer: The required user information is securely sent to IdentityCheck for verification.
4. Verification Process: IdentityCheck processes the information and verifies the user’s identity quickly and accurately.
5. Response Update: The results are sent back to Cliengo and can be displayed to the customer via the chatbot, or used internally for further actions.

By integrating Cliengo with IdentityCheck via Zapier, businesses can ensure a seamless and secure method for verifying customer identities, enhancing both security and user experience.