Overview of Clio

Clio is an industry-leading legal practice management platform used by law firms worldwide to manage matters, client communication, billing, documents, and compliance workflows. IdentityCheck integrates natively with Clio — no extra tools required — bringing automated KYC/AML compliance directly into the software your team already uses every day.

Why Law Firms Use IdentityCheck with Clio

Legal firms face growing identity verification and AML obligations — including AUSTRAC Tranche 2 in Australia, FinCEN requirements in the US, and FCA obligations in the UK. IdentityCheck handles the full compliance workflow inside Clio, so your team never has to leave the platform or manage a separate system.

• Native Clio Integration: Trigger ID verification directly from any Clio contact or matter — one click, no extra logins, no duplicate data entry.
• Client Onboarding: Send clients a secure, branded email or SMS. They complete biometric identity verification in under 60 seconds from any device.
• Automated AML Screening: OCR auto-extracts client details from their ID document and runs real-time checks against 70+ sanctions lists, 3,000+ PEP sources, and 15,000+ adverse media sites.
• Prompted Risk Assessment: Staff receive a notification when verification is complete and are guided through a structured risk assessment — all recorded inside Clio.
• Dual Record-Keeping: Compliance status, risk score, completed date, and a link to the full audit report are written back to the Clio contact record automatically. Full session data is retained in IdentityCheck’s secure vault for 7 years.

How to Set Up IdentityCheck with Clio

IdentityCheck connects to Clio natively — no developer required, no middleware.

1. Start a Free Trial: Sign up at identity.stackgo.io/signup — no credit card required. Clio customers can use code CLIO20 for 20% off.
2. Install the Clio Integration: Inside IdentityCheck, go to Integrations and click Install next to Clio. Authorise the connection using your Clio credentials — takes under 2 minutes.
3. Configure Your Settings: Add your firm logo, set your reply-to email address, and customise the client-facing onboarding form fields as needed.
4. Set Staff PINs: Each team member who will complete risk assessments sets a unique 4-digit PIN — used to authenticate access to individual assessments.
5. Go Live: The integration is ready. No training required — your team triggers checks directly from Clio contacts or matters.

How to Use IdentityCheck Inside Clio

Once connected, the full AML compliance workflow runs inside Clio. Here’s how it works in practice:

1. Trigger an ID Check: Open any contact or matter in Clio and click the IdentityCheck action button from the More Actions menu. The client immediately receives a branded email or SMS with a secure verification link.
2. Client Completes Verification: The client scans their ID document and takes a selfie from any device. Passive liveness detection and document authenticity checks run automatically — the whole process takes under 60 seconds.
3. AML Screening Runs Automatically: OCR extracts the client’s name and date of birth from their ID and triggers real-time screening across sanctions lists, PEP databases, and adverse media sources. No manual data entry required.
4. Staff Complete the Risk Assessment: Your team receives an email notification with the verification result and AML outcome. They click through to complete a prompted risk assessment — authenticated with their 4-digit PIN.
5. Results Sync to Clio: AML status, risk score, completed date, completed by, next review date, and a link to the full audit report are written back to the Clio contact record automatically.
6. Records Retained for Compliance: Full session data — ID images, screening results, risk assessment responses, and audit-ready reports — are stored securely in IdentityCheck for 7 years to meet regulatory record-keeping requirements.

By integrating IdentityCheck natively with Clio, law firms can run a complete, auditable KYC/AML compliance workflow without leaving their practice management system. One workflow, one system, no duplication — so your team can focus on delivering legal services, not managing compliance admin.