What is Superchat?

Superchat is a versatile communication tool that allows users to engage with their audience effectively. Whether you are managing customer support, sales inquiries, or marketing efforts, Superchat centralizes all your communication channels, making it easier to manage conversations and respond in real-time.

Benefits of ID Verification for Superchat Users

ID verification is critical for ensuring that the person you are communicating with is who they claim to be. By integrating IdentityCheck with Superchat, you can enhance security and build trust with your users. Here are some possible uses:

• Customer Support: Verify user identity before providing account information or support.
• Sales: Ensure the authenticity of client inquiries, reducing the risk of fraudulent activities.
• Marketing: Authenticate participants in exclusive promotions or giveaways.
• Account Management: Securely verify identity during account creation or recovery processes.

How to Set Up the Integration

1. Sign Up: Ensure you have active accounts on both IdentityCheck and Superchat.
2. Access Zapier: Go to Zapier and log in to your account.
3. Create a New Zap: Click on “Make a Zap” to start setting up your integration.
4. Select Superchat: Choose Superchat as the trigger app and configure your desired trigger events.
5. Select IdentityCheck: Choose IdentityCheck as the action app and set up your action events, such as sending an ID verification request.
6. Authorize Apps: Zapier will prompt you to sign in and authorize access to both Superchat and IdentityCheck.
7. Test the Zap: Run a test to ensure that everything functions correctly.
8. Activate the Zap: Once tested, activate your Zap to enable the integration.

How to Use IdentityCheck with Superchat

1. Trigger an ID Verification: When a user initiates a conversation in Superchat, use the predefined Zap to automatically send an ID verification request through IdentityCheck.
2. User Submits ID: The user will receive a prompt to submit their identification details through a secure IdentityCheck form.
3. Review Outcome: Once the user submits their information, IdentityCheck will process the verification and send the result back to Superchat.
4. Take Action: Based on the verification result, proceed with the appropriate action within Superchat, such as offering support, confirming sales details, or approving marketing participation.

Enhance Your Superchat Experience with ID Verification

By integrating IdentityCheck with Superchat, you can ensure a secure, authenticated interaction with your users. Whether for customer support, sales, marketing, or account management, ID verification adds an extra layer of security and trust to your communications. Set up your integration today and make your Superchat experience more reliable and secure.