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Wootric by InMoment

Wootric by InMoment collects and manages customer feedback using proven CX metrics (Net Promoter Score® (NPS), CSAT, and Customer Effort Score (CES). Survey in-app, via mobile, email & SMS, track ongoing results, follow up with customers, and quickly surface insights in an easy-to-use dashboard.

How IdentityCheck works with Wootric by InMoment

Understanding Wootric by InMoment

Wootric by InMoment is a powerful customer feedback management tool designed to help businesses measure and improve the customer experience. By gathering and analyzing feedback, it enables companies to make data-driven decisions that enhance customer satisfaction and loyalty. With seamless integrations, it becomes even more versatile and user-friendly for its users.

Why Use IdentityCheck for Wootric by InMoment Users?

Integrating IdentityCheck with Wootric by InMoment allows users to integrate ID verification capabilities into their customer feedback workflows. This ensures that feedback is coming from verified users, which can increase the reliability and accuracy of the data collected. Here are some possible uses for this integration:

  • Prevent fraudulent feedback by verifying the identity of users providing feedback.
  • Enhance data security by ensuring that only verified users can access or submit feedback.
  • Improve trust in customer feedback by confirming the authenticity of respondents.
  • Streamline onboarding processes by integrating ID verification directly into feedback channels.

How to Set Up IdentityCheck Integration with Wootric by InMoment

Setting up the integration between IdentityCheck and Wootric by InMoment via Zapier is straightforward. Follow these steps to get started:

  1. Create Accounts: Ensure you have active accounts on IdentityCheck and Wootric by InMoment.
  2. Sign up on Zapier: Register or log in to your Zapier account.
  3. Start a New Zap: In Zapier, click on “Make a Zap” to start the integration setup.
  4. Choose Wootric by InMoment as the Trigger App: Select Wootric by InMoment as the trigger app and choose the appropriate trigger, such as “New Survey Response”.
  5. Connect Wootric by InMoment Account: Link your Wootric by InMoment account to Zapier by following the prompts and providing necessary authentication details.
  6. Select IdentityCheck as the Action App: Choose IdentityCheck as the action app and select the desired action, such as “Verify ID”.
  7. Connect IdentityCheck Account: Link your IdentityCheck account to Zapier and provide the required authentication details.
  8. Configure Action: Set up the details for the IdentityCheck action, including any required data fields for ID verification.
  9. Test the Zap: Test your Zap to ensure it works correctly and the integration is functional.
  10. Turn on the Zap: Once everything is configured and tested, turn on your Zap to activate the integration.

How to Use ID Verification with Wootric by InMoment

Once set up, using IdentityCheck for ID verification within Wootric by InMoment is seamless. Here’s how to use the integration effectively:

  • Collect Feedback: Continue collecting feedback from your customers through Wootric by InMoment as usual.
  • Trigger ID Verification: Based on your Zapier setup, ID verification requests will be triggered automatically upon receiving new feedback responses.
  • Verify IDs: IdentityCheck will process the ID verification request and confirm the authenticity of the respondent.
  • Review Verified Feedback: Access and review feedback from verified users, ensuring the reliability of the data.
  • Take Action: Use the verified feedback to make informed decisions and improve customer experience.

Integrating IdentityCheck with Wootric by InMoment through Zapier enhances the security and reliability of customer feedback by incorporating robust ID verification processes. This ensures that the valuable insights gathered are from genuine users, allowing businesses to leverage accurate data for optimizing customer satisfaction.

About Wootric by InMoment
Wootric by InMoment collects and manages customer feedback using proven CX metrics (Net Promoter Score® (NPS), CSAT, and Customer Effort Score (CES). Survey in-app, via mobile, email & SMS, track ongoing results, follow up with customers, and quickly surface insights in an easy-to-use dashboard.