Verify new hires from Employment Hero

Start compliance from Employment Hero. A new record starts the check, and StackGo holds the result.

HR & payroll System of record Via Zapier Beta

How the StackGo and Employment Hero integration works

What Employment Hero is

Employment Hero is an all-in-one HR platform that simplifies payroll, employee management, and benefits, helping businesses streamline.

Description supplied by Employment Hero.

The trigger

What starts a check from Employment Hero

You do not open StackGo. A change in the system starts the work, and the system stays your source of truth.

Employee Created

A change to the employee record can also be used to start a check, much like adding a tag to a contact in other systems. Talk to us if that suits your process better.

The result

Where the result goes

StackGo emails your team when the check is complete, and the result and full report are in StackGo. Nothing is written onto the Employment Hero record itself, because its Zapier app publishes triggers only. The Zap also gets the check link back, so a later step can post it wherever your team works.

Setting it up

Connected through Zapier

Verify a new hire as part of employee onboarding.

How it runs

From a new hire in Employment Hero to a verified employee

Five steps, and your team does only the first. Adding the new hire in Employment Hero starts the check through Zapier, the new hire verifies on their phone, and StackGo returns the result.

How it runs, in five steps: add the new hire in Employment Hero; Employee Created fires in Zapier; StackGo Create Verification emails the check link; the new hire verifies on their phone; the result is in StackGo.

Add the new hire. From the Employee Onboarding widget, with their personal email.
Employee Created. Synced to payroll, the employee fires Zapier’s Employee Created trigger.
Create Verification. The Zap passes name and email to StackGo, which emails the check link.
The new hire verifies. A short form if you ask for one, then ID photo and selfie on their phone.
Result in StackGo. Result and full report in StackGo. The Zap gets the check link back.

Step 1 · Start in Employment Hero

Add the new hire in Employment Hero and sync them to payroll

Onboard the employee the way you do today. Ticking Synchronise With Payroll creates them in payroll, and that is what starts the check.

Employment Hero Onboard new employee screen, with pins on the personal email, the first name and the Synchronise With Payroll tick box on Pay Details.

Add the new hire from Employee Onboarding. Their personal email is where the check link goes.
First and last name carry through to StackGo, so nobody types them twice.
Synchronise With Payroll. Creating the employee in payroll is what fires Employee Created.

Step 2 · Connect through Zapier

One Zap: Employee Created starts Create Verification

You build the Zap once. From then on, each new employee’s first name, last name and email pass to StackGo, which emails them the check link.

The Zap. Trigger: Employment Hero Payroll Software, Employee Created. Action: IdentityCheck by StackGo, Create Verification, with First name from First Name, Last name from Surname and Email from Email Address.

Built once, runs for every new hire. Use the API key from StackGo, under Integrations, Zapier.
The trigger names are Employment Hero’s own, exactly as they appear in Zapier.

Step 3 · The employee verifies

On the new hire’s phone, a few minutes, nothing to type

Everything happens on the new hire’s own phone, from the email StackGo sends.

Four phone screens: the IdentityCheck email, an optional short form, photographing the ID, and taking a selfie.

Open the link. An email from IdentityCheck, sent on behalf of your business.
A few questions (optional). Only if you have set up a form: details, consent or a few questions.
Photograph the ID. Passport, driver licence or national ID card.
Take a selfie. A quick photo to match their face to the ID.

Step 4 · Your team is told

StackGo emails your team when the check is complete

Point the Notification Email at a shared inbox so the whole team sees each result.

The result email from IdentityCheck: subject Identity Verification Decision for priya.nair@example.com: positive, showing the name and a Positive result, a View details button, and the PDF report when attachments are turned on.

The result is in the subject line. It goes to the Notification Email set in StackGo, under Account, Notifications.
View details opens the full report in StackGo.
The PDF report can be attached too. Ask us to turn it on.

Step 5 · The result

The result and the full report in StackGo

The report records the document, date of birth, ID and selfie images, and a timeline of the check. Download it as a PDF for your records.

The verification report in StackGo: result Positive, document type, country, number, date of birth, expiry, the ID and selfie images, and a Download PDF button.

Questions

Common questions about Employment Hero

How does StackGo connect to Employment Hero?

Through Zapier. The Employment Hero Payroll Software trigger “Employee Created” starts StackGo’s “Create Verification” action, which emails the new hire a check link. You build the Zap once and it runs for every new hire.

Does StackGo write the result back to Employment Hero?

Not automatically. Through Zapier, nothing is written onto the Employment Hero record: IdentityCheck sends results by webhook, not as a Zapier trigger. StackGo emails your team when the check is complete, and the result and full report are in StackGo. If you need the result on the record, it can be set up from that webhook.

What does the new hire have to do?

Open the email from IdentityCheck on their phone, answer a short form if you have set one up, photograph their ID and take a selfie.

How does my team find out the result?

StackGo emails the Notification Email set under Account, Notifications, with the result in the subject line and a link to the full report. The PDF report can be attached if you ask us to turn it on.

Can something other than “Employee Created” start a check?

A change to the employee record can also be used to start a check, much like adding a tag to a contact in other systems. Talk to us if that suits your process better.

Where this sits