What is BotConversa?

BotConversa is a powerful automation tool that allows users to create conversational bots for various applications. Leveraging natural language processing and a user-friendly interface, BotConversa makes it possible for businesses to engage with customers, streamline operations, and enhance user experiences.

Why Use ID Verification with BotConversa?

Integrating ID verification into your BotConversa flows can significantly enhance security and compliance. For example, businesses can use ID verification to:

• Authenticate users before granting access to sensitive information.
• Ensure compliance with KYC (Know Your Customer) regulations.
• Automate onboarding processes, reducing manual verification efforts.
• Enhance trust and security in customer interactions.

Setting Up the Integration

Follow these steps to integrate IdentityCheck with BotConversa via Zapier:

1. Create accounts on IdentityCheck and Zapier if you haven’t already.
2. Log in to your Zapier account and go to the Dashboard.
3. Click on “Make a Zap” to start creating a new automation.
4. Select BotConversa as the trigger app and choose a trigger that initiates the verification process, such as “New Message” or “New Contact.”
5. Connect your BotConversa account to Zapier by following the on-screen instructions.
6. Select IdentityCheck as the action app and choose the appropriate action, such as “Verify ID.”
7. Connect your IdentityCheck account to Zapier.
8. Map the required fields from BotConversa to IdentityCheck to ensure the data flows correctly.
9. Test the Zap to ensure everything is working correctly.
10. Turn on the Zap to activate the integration.

Using the Integration

Once the Integration is set up, you can start using ID verification in your BotConversa workflows:

1. A user interacts with your BotConversa bot and triggers the ID verification step.
2. The bot collects the necessary information from the user, such as ID type and number.
3. The information is sent to IdentityCheck via the Zap created earlier.
4. IdentityCheck processes the data and returns the verification status.
5. BotConversa receives the verification status and proceeds accordingly, for instance, granting access or requesting further information.

By integrating IdentityCheck with BotConversa, businesses can automate and secure their ID verification processes, providing a seamless experience for users while ensuring high levels of security and compliance.