Overview of Productboard

Productboard is a product management system that helps teams prioritize what to build next by consolidating customer feedback, managing feature ideas, and aligning on a clear product roadmap. It is designed to ensure that product teams can focus on the features that matter most to their users and stakeholders.

Benefits of Integrating IdentityCheck with Productboard

By integrating IdentityCheck with Productboard via Zapier, users can streamline the process of ID verification directly within their product management workflows. Here are some potential uses for Productboard users:

• Ensure veracity: Confirm the identity of users submitting feedback or requesting features to ensure the reliability of the input received.
• Improve accountability: Verify the identity of team members and stakeholders involved in decision-making processes to ensure transparency and accountability.
• Streamline approvals: Automate the identity verification process for approving product feature requests or beta test participants.

Setting Up the Integration

Follow these steps to set up the IdentityCheck integration with Productboard via Zapier:

1. Create accounts: Ensure you have active accounts on both IdentityCheck and Productboard.
2. Sign up for Zapier: If you don’t have a Zapier account, sign up at Zapier.
3. Create a new Zap: Log in to Zapier and click “Make a Zap.”
4. Select the triggers and actions: Choose Productboard as your trigger app and select the appropriate trigger event (e.g., new feedback). Then, choose IdentityCheck as your action app and select the corresponding action event (e.g., verify ID).
5. Connect accounts: Follow the prompts to connect your Productboard and IdentityCheck accounts to Zapier. You may need to provide API keys or access credentials.
6. Configure fields: Map the necessary fields between Productboard and IdentityCheck to ensure the correct information is passed through.
7. Test the Zap: Run a test to verify that the integration is working correctly.
8. Activate the Zap: Once the test is successful, activate your Zap to enable the integration.

Using Identity Verification in Productboard

Once your integration is set up, you can start utilizing ID verification within your Productboard workflows seamlessly:

1. Feedback verification: When new customer feedback is submitted, the integration can trigger an automatic ID verification process to ensure the validity of the feedback provider.
2. Stakeholder validation: When adding new stakeholders or team members in Productboard, use the integration to verify their identity before granting access to sensitive product data.
3. Feature request authentication: For high-priority or sensitive feature requests, enable ID verification to ensure that the requester is a legitimate user.
4. Automated notifications: Set up notifications and alerts within Productboard for any issues or complications arising during the ID verification process.

By leveraging the power of IdentityCheck with Productboard, you can enhance the security and reliability of your product management processes, leading to better decision-making and more successful product outcomes.