The problem: fragmented onboarding across specialist tools

Modern accounting and advisory firms rely on multiple specialist systems to run their business:

• Ignition for proposals, engagement letters, and payments
• Practice management platforms for ongoing operations and client records
• Separate identity verification and AML screening tools to meet regulatory obligations

Each tool does its job well in isolation — but onboarding clients across them is often manual, repetitive, and error-prone.

The result is a fragmented process:

• Client data is re-entered multiple times
• Compliance steps sit outside the core workflow
• Staff must remember when and how to trigger ID and AML checks
• Progress is difficult to track across systems

As regulatory requirements increase, maintaining this patchwork of tools becomes harder to scale and riskier to manage.

The solution: automated glue, out of the box

IdentityCheck is purpose-built to act as the automation layer between these systems.

It connects proposal acceptance in Ignition with compliant client onboarding, identity verification, and AML screening — automatically and without custom development.

• Works out of the box
• No technical skills or integration work required
• Designed to sit quietly between tools, not replace them
• Ensures compliance steps happen consistently, every time

From the firm’s perspective, onboarding becomes a single, continuous flow rather than a series of disconnected tasks.

How IdentityCheck works with Ignition

1. Client information capture (forms)

IdentityCheck provides a pre-built template or fully custom onboarding form to collect client details at the point they engage. The form can be triggered after an Ignition proposal is accepted, and previewed in advance.

Forms support advanced logic and compliance-ready features, including:

• TFN validation with automatic redaction
• Support for multiple entities and related parties
• Capture of additional family members or beneficial owners
• Conditional logic based on entity type or services provided
• Automatic redirect to biometric identity verification
• Creation and updating of contact records in your system of record (e.g. XPM, FYI Docs, Karbon)

Sample templated forms:

2. Identity verification & AML screening

Once triggered, the identity verification process follows the standard IdentityCheck workflow used by all customers.

Clients receive an email or SMS with a secure, unique verification link.

The process:

• Opens on a smartphone with no app download
• Takes ~1 minute to complete
• Verifies a government-issued ID and a selfie
• Uses biometric matching to confirm identity

Optional AML screening can be enabled, including:

• Politically Exposed Persons (PEP)
• Sanctions
• Adverse media

Automated reminders are sent if the verification is not completed.

3. Write-back to your system of record

Verification outcomes, timestamps, and status updates are written back to your chosen system of record, keeping systems aligned without manual follow-up.