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Guru

Guru is a collaborative knowledge management solution where answers find you—everywhere, every time. Guru connects teams and people to one another and surfaces the know-how of those who know best, and turns collections of information into useful knowledge. By delivering the right knowledge at the right time, Guru reduces new-hire ramp time, drives amazing customer experiences, and makes teams more collaborative and productive.

How IdentityCheck works with Guru

What is Guru?

Guru is a collaborative knowledge management tool designed to help teams capture, share, and leverage their collective know-how. Providing a centralized repository for company information, tips, procedures, and best practices, Guru ensures that knowledge is easily accessible and efficiently distributed. This can boost productivity and streamline communications across teams.

How IdentityCheck Integrates with Guru

IdentityCheck seamlessly integrates with Guru through Zapier, allowing users to automate ID verification processes directly from their knowledge management platform. This integration simplifies workflows by ensuring that information is both secure and readily available when needed.

Possible Use Cases for ID Verification in Guru

  • Onboarding New Employees: Verify the identities of new hires quickly and efficiently as part of your onboarding process.
  • Customer Support: Confirm the identity of customers during support interactions to provide secure and personalized assistance.
  • Access Control: Ensure that sensitive information within Guru is only accessible by verified individuals.
  • Vendor Management: Verify the identities of third-party vendors before granting them access to your platforms or resources.

Setting Up the Integration: Step-by-Step Guide

  1. Sign Up for Zapier: If you don’t already have a Zapier account, sign up at Zapier.
  2. Connect Guru and IdentityCheck: In your Zapier dashboard, search for and select the Guru app. Then, search for and select IdentityCheck. Follow the prompts to connect your accounts.
  3. Create a New Zap: Click on “Make a Zap” to create a new automated workflow (Zap).
  4. Set Up the Trigger: Choose an event in Guru that will trigger the ID verification process. For example, you might select “New Card Created” as the trigger.
  5. Configure the Action: Set IdentityCheck as the action app and choose the appropriate action event, such as “Verify ID”. Map the necessary data fields between Guru and IdentityCheck.
  6. Test the Zap: Test the Zap to ensure the integration works as expected and make any necessary adjustments.
  7. Turn On the Zap: Once testing is complete and everything works correctly, turn on your Zap to activate the integration.

Using IdentityCheck with Guru

After setting up the integration, using IdentityCheck with Guru is straightforward:

  1. Create or Update Cards: While working in Guru, create or update cards as you normally would. The integration will automatically trigger ID verification processes as configured in your Zap.
  2. Receive Verification Results: Once the ID verification is complete, the results can be sent back to Guru as custom properties or notes, providing a comprehensive view within your knowledge base.
  3. Automated Workflow: Enjoy a streamlined and automated workflow that enhances security and efficiency, reducing the manual steps involved in ID verification.

Integrating IdentityCheck with Guru using Zapier helps you maintain a secure, organized, and efficient knowledge management system. By automating ID verification, you can focus on delivering value and support to your teams and customers.

About Guru
Guru is a collaborative knowledge management solution where answers find you—everywhere, every time. Guru connects teams and people to one another and surfaces the know-how of those who know best, and turns collections of information into useful knowledge. By delivering the right knowledge at the right time, Guru reduces new-hire ramp time, drives amazing customer experiences, and makes teams more collaborative and productive.