Understanding SquadCast

SquadCast is a leading incident response and management tool designed to help DevOps and SRE teams manage and resolve incidents promptly. It offers seamless on-call scheduling, alerting, and incident resolution workflows, ensuring better uptime and reliability for digital services.

Why Use IdentityCheck with SquadCast?

For users of SquadCast, integrating ID verification can add an extra layer of security and certainty in user authentication and incident management processes. Some possible uses include:

• Access Control: Ensure only authorized personnel can access incident details or make changes.
• Accountability: Verify the identities of team members involved in incident resolution for better accountability.
• Auditing: Create verifiable logs of who accessed incident reports and when.

Setting Up IdentityCheck with SquadCast

Step by Step Instructions

1. Step 1: Create an account on IdentityCheck and log in.
2. Step 2: Navigate to your IdentityCheck dashboard and generate an API key.
3. Step 3: Log in to your Zapier account.
4. Step 4: Use the Zapier integration search bar to find the IdentityCheck app.
5. Step 5: Choose the trigger event you want from SquadCast (e.g., new incident creation).
6. Step 6: Set IdentityCheck as the action to perform when the trigger event occurs.
7. Step 7: Enter your IdentityCheck API key when prompted to link your account.
8. Step 8: Map the squad member details from SquadCast to the ID verification fields in IdentityCheck.
9. Step 9: Test the Zap and ensure it’s working correctly.
10. Step 10: Turn on the Zap to start automating ID verification in your incident management flow.

How to Use IdentityCheck with SquadCast

Incident Management and ID Verification

Whenever a new incident is created in SquadCast, IdentityCheck can automatically verify the identities of the personnel assigned to the incident.

1. Incident Creation: When a new incident is reported in SquadCast, the Zap triggers the verification process.
2. Verification Request: IdentityCheck sends a verification request to the squad member’s email or mobile device.
3. Identity Confirmation: The team member confirms their identity through the provided verification method.
4. Record Update: IdentityCheck updates the incident log in SquadCast with a verification status, adding a security layer ensuring only verified personnel handle critical incidents.

By integrating IdentityCheck with SquadCast, you can bolster your incident response framework’s security and reliability. Automate your ID checks and make sure every action taken during an incident is verified and accountable.