Background: Otago Chocolate Company – Crafting Chocolate in New Zealand
Otago Chocolate Company is a renowned chocolate manufacturing business based in New Zealand, dedicated to producing high-quality, sustainable chocolate. Their commitment to ethical practices and superior craftsmanship has made them a beloved brand among chocolate enthusiasts.
Challenge: Certified Voting at Scale for a Shareholder Special Resolution
Otago Chocolate Company faced the daunting task of conducting a Shareholder special resolution that required certified voting from up to 3,500 shareholders via a remote meeting. This was an unprecedented challenge for Otago Chocolate Company, and they struggled to find a professional services firm capable of providing a solution for such a large-scale remote verification.
Traditional methods, such as one-to-one calls for ID verification, were estimated to take over four weeks, making it impractical within the tight timeframe. Additionally, these methods posed security risks and were logistically awkward and tedious, involving scheduling, rescheduling, and verifying identities over video calls.
IdentityCheck Solution: Efficient and Secure Voting Process
IdentityCheck provided an existing, robust solution that was customized to meet Otago Chocolate Company’s specific needs. IdentityCheck, already used by regulated businesses and in regulated processes worldwide, made it an attractive choice for a situation where a reliable solution had to be found quickly. The key features included:
– Editable Form and Integrated ID Check: The existing form and ID checking process were adapted to capture and certify votes in one step. This form was bulk-sent to all shareholders, allowing them to vote and verify their ID within minutes at their convenience.
– Rapid Deployment: The solution was built, tested, and deployed within a few days, enabling Otago Chocolate Company to meet their tight deadline.
– Real-Time Reporting: Progress was monitored with real-time reporting and daily summaries, allowing Otago Chocolate Company to take necessary actions to encourage shareholder participation before the deadline.
Outcome: Significant Time and Cost Savings, Enhanced Confidence
The implementation of IdentityCheck resulted in several positive outcomes:
– Time and Cost Savings: The automated process saved four weeks of calls, translating to an estimated $16,000 in human resource costs, achieving a 10X ROI.
– Defendable and Auditable Process: The solution provided confidence that the voting process was secure, defendable, and auditable, ensuring the validity of shareholder decisions.
– Elimination of Tedious Work: The automated solution avoided the awkward and tedious task of scheduling and verifying identities individually.
– Improved Focus on Core Activities: With the streamlined voting process, Otago Chocolate Company was able to focus on crucial messaging, PR, and overall management of the process.
Adaptability for Other Use Cases
This solution is not limited to Otago Chocolate Company’s needs; it can be adapted for any large-scale, fast, certified voting procedure across various industries. Whether it’s for corporate resolutions, member voting in associations, or large-scale surveys requiring verified responses, IdentityCheck’s reliable foundations make it an ideal choice.
Testimonial from Pete Lead, Former Chairperson
“We just simply wouldn’t have been able to get it done. We had at least four weeks of work and two weeks to do it. The IdentityCheck team were fast, transparent, and awesome to work with. They made it easy to make implementation decisions quickly as we needed to move fast, and the team communicated well and were transparent about limitations and choices. The technology was reliable, and if any questions came up, they were quick to answer. The reporting was on time and easy to interpret.”
Conclusion
The IdentityCheck solution enabled Otago Chocolate Company to efficiently and securely conduct certified voting at scale, meeting their deadlines and ensuring shareholder decisions were validated. This case study highlights the transformative impact of IdentityCheck in handling complex, large-scale verification processes with ease and efficiency.
