Introduction

Discover the seamless integration of Infobot, an intelligent AI platform that empowers businesses to create custom AI chatbots. With its mission to simplify and automate customer interactions, Infobot offers features like custom AI training on your data, cutting-edge NLP capabilities, and real-time analytics. By integrating IdentityCheck, you can enhance your Infobot capabilities with advanced ID verification processes, ensuring a higher degree of security and compliance for customer interactions.

Why Connect IdentityCheck to Infobot

Infobot’s powerful chatbot creation capabilities team up with IdentityCheck to deliver crucial benefits. First, gain the ability to perform seamless KYC checks right within your chatbot conversations, boosting compliance and security without interrupting the user experience. Second, experience significant time savings by automating identity verification tasks, freeing up resources for more strategic initiatives. A successful real-world example is Wardle Partners, which achieved a 5-10x ROI by integrating IdentityCheck into their processes, saving significant time per client while cutting costs in half.

Setting Up the Integration

1. Log into your Infobot dashboard.
2. Navigate to the “Integrations” section and select “Connect to IdentityCheck”.
3. Enter your IdentityCheck API credentials when prompted.
4. Configure the ID verification rules and workflows suitable for your business needs.
5. Test the integration within a sandbox environment to ensure everything is running smoothly.
6. Deploy the integration live to start verifying identities through Infobot.

How It Works in Infobot

Once set up, Infobot chatbots will seamlessly incorporate ID verification during conversations. For example, when a user requests sensitive information or service access, the chatbot will trigger an identity check, guiding the user through a secure and user-friendly verification process. This ensures that only verified individuals can proceed, maintaining security and compliance across interactions.

Frequently Asked Questions

How is my data stored?

All identity data is securely stored and encrypted, following GDPR and other regulatory standards, ensuring your client’s information is protected at all times.

Can I customize ID verification workflows?

Yes, IdentityCheck allows full customization of workflows to match your verification requirements and business processes.

What if a check is incomplete?

In case of incomplete checks, the system prompts the user to retry, ensuring completion and preventing unauthorized access.

Final Thoughts

Integrating IdentityCheck with Infobot provides a robust platform for automating identity verification, enhancing compliance, and optimizing resource allocation. Embrace this integration to fortify your chatbot interactions and elevate your business standards today.