Introduction

FullStory is a leading digital experience analytics platform that empowers businesses by offering deep insights into user interactions through session replays and other tools. Integrating IdentityCheck into FullStory enriches this data-driven environment with seamless identity verification, enabling secure user experiences while enhancing operational efficiency.

Why Connect IdentityCheck to FullStory

Connecting IdentityCheck to FullStory offers significant benefits, especially in contexts requiring stringent KYC checks and fraud prevention measures. By integrating, businesses streamline onboarding processes, ensuring that user identity verifications are quick and reliable. FullStory’s detailed user insights combined with IdentityCheck’s robust ID verification facilitate informed decision-making and enhanced security.

In one example, Wardle Partners leveraged IdentityCheck to achieve a 5-10x ROI, saving significant time per client while reducing costs by 50%. This case underscores the powerful synergy between robust identity solutions and comprehensive user experience data.

Setting Up the Integration

1. Log into your FullStory account.
2. Navigate to the integration settings page.
3. Select IdentityCheck from the list of available integrations.
4. Enter your IdentityCheck API Key and Secret.
5. Save the configuration to activate the integration.

How It Works in FullStory

Once integrated, IdentityCheck operates within FullStory by automatically verifying users as they interact with your application. For instance, a tech startup could use IdentityCheck to verify the identity of freelancers before granting access to project management tools. This ensures that each verified identity is securely documented in FullStory’s detailed session replays, providing an audit trail and enhancing trust.

Frequently Asked Questions

Where is my data stored? Your data is stored securely in IdentityCheck’s cloud infrastructure, compliant with industry standards.

Can I customize the verification message? Yes, IdentityCheck allows you to tailor the verification message to match your brand’s tone and communication style.

What if someone doesn’t complete the ID check? If a user fails to complete the identity check, you will receive a notification, and the attempt will be logged for follow-up.

Final Thoughts

Integrating IdentityCheck into FullStory is a smart step toward consolidating security and user experience. This powerful combination of identity verification and detailed analytics ensures that businesses can maintain the integrity of their digital interactions while achieving greater efficiency and client satisfaction.