Introduction

Discover how IdentityCheck seamlessly integrates with M2p Chat, empowering both businesses and their customers by streamlining customer messaging apps. M2p’s mission is to connect businesses with their customers efficiently and effectively. Learn more about how their technology here. By integrating IdentityCheck, you can multiply the benefits of M2p’s core features, adding robust ID verification capabilities that enhance security while simplifying processes.

Why Connect IdentityCheck to M2p

Integrating M2p with IdentityCheck offers numerous advantages for better KYC checks and enhanced security. Using M2p’s seamless communication tools, businesses can streamline processes and boost customer engagement by verifying identities during interactions. M2p allows businesses to automate and centralize their communications, and with IdentityCheck, you can ensure that every interaction includes a competent identity check, thus fortifying security.

An illustrative use case is from the legal sector, where Lexidy revolutionized its services by integrating with IdentityCheck, ensuring that every client interaction began with a verified identity. Read the full case study here to uncover how they benefited from this integration.

Setting Up the Integration

1. Log in to your M2p account and navigate to the integrations section.
2. Search for IdentityCheck in the plugin marketplace and click ‘Install.’
3. Authorize IdentityCheck to access M2p Chat data by following the prompts.
4. Configure your ID verification settings within IdentityCheck to suit your business needs.
5. Run a test integration to ensure all processes communicate correctly.
6. Launch and start automating your identity checks with M2p’s communication suite.

How It Works in M2p

Once integration is complete, IdentityCheck runs ID verification seamlessly in the background of M2p Chat. For instance, when a new customer message initiates, an immediate identity check occurs. This ensures all your conversations are secure and authenticated in real-time, allowing you to focus on crafting customer experiences and maintaining compliance.

Frequently Asked Questions

• Where is my data stored after verification? All data is securely stored in compliance with international standards to protect customer privacy.
• Can I customize the verification process? Yes, you can tailor verification steps to align with your specific business needs.
• What happens if verification is incomplete? M2p and IdentityCheck will flag the check for review, ensuring no missed verifications.

In Summary

Pairing IdentityCheck with M2p transforms how you verify identity within customer engagements, enhancing both security and operational efficiency. This integration ensures that every interaction begins with a KYC check, putting you ahead in compliance and customer trust. Explore the enhanced capabilities today.