Introduction

Explore how IdentityCheck seamlessly integrates with Novocall, enhancing its ability to connect businesses with their website visitors through timely calls and scheduling. Novocall’s mission is to revolutionize communication by enabling instant interactions, thereby increasing engagement and lead conversion. Alongside core features like automated call scheduling and real-time communication, IdentityCheck adds a robust layer of ID verification to ensure that interactions are both secure and trustworthy.

Why Connect IdentityCheck to Novocall

Integrating IdentityCheck with Novocall strengthens user engagement by ensuring that every call is accompanied by a secure and efficient identity check. This provides multiple benefits:

• Enhanced Security: With a seamless KYC check, businesses can verify identity instantly, ensuring that interactions are credible and safe.
• Improved Trust: Users feel confident using a system that values identity verification, which can lead to higher customer satisfaction and loyalty.
• Streamlined Operations: Reduce the time and resources spent on manually verifying users, allowing your team to focus on what matters most.

Discover how IdentityCheck can transform your operations, as illustrated in our case study with Guardian Tax Solutions, where onboarding time was cut by an impressive 90%.

Setting Up the Integration

1. Log into your Novocall dashboard and navigate to the “Integrations” tab.
2. Select IdentityCheck from the list of available integrations.
3. Follow the on-screen instructions to authenticate and connect your IdentityCheck account.
4. Configure your ID verification settings to suit your business requirements.
5. Test the integration by conducting a sample identity check in Novocall.
6. Once satisfied, activate the integration for live use.

How It Works in Novocall

Once set up, an ID verification process is triggered whenever a user schedules a call through Novocall. For instance, after a visitor books a call, Novocall uses IdentityCheck to verify their identity in real-time. This means you can confidently proceed with your business calls, knowing that each participant has been duly authenticated.

Frequently Asked Questions

Where is the data stored during the identity check?

All data collected during the identity verification process is securely stored in accordance with privacy regulations, ensuring that personal information is protected.

Can I customize the ID verification process?

Yes, IdentityCheck allows you to customize verification settings to align with your business’s specific needs and regulatory requirements.

What happens if an identity check is incomplete?

In the case of an incomplete identity check in Novocall, the system automatically alerts you, allowing you to follow up or manually verify the user if necessary.

Final Thoughts

Integrating IdentityCheck with Novocall provides a powerful solution for businesses seeking robust ID verification within their communication processes. This integration not only enhances security but also optimizes user interactions, making your business more efficient and trustworthy. Enhance your communications with this seamless integration today.