Introduction

Zadarma, a leading VOIP client for support and sales teams, empowers agents to work more efficiently and effectively. By integrating IdentityCheck with Zadarma, teams can enhance their workflows with seamless ID verification, streamlining the KYC processes and ensuring compliance.

Why Connect IdentityCheck to Zadarma

Integrating IdentityCheck with Zadarma provides numerous benefits, particularly in onboarding new clients and reducing instances of fraud. It ensures a swift and secure identity verification process, allowing your team to focus on what matters most — delivering high-quality support and service.

In one example, Fullstack Advisory leveraged IdentityCheck to achieve TPB compliance with just one click. You can read about their experience in this case study.

Setting Up the Integration

1. Log into your Zadarma account and navigate to the integrations section.
2. Select IdentityCheck from the list of available integrations.
3. Follow the prompts to authorize the connection between Zadarma and IdentityCheck.
4. Configure the settings to match your team’s verification requirements.
5. Complete the setup and conduct a test identity check to ensure everything runs smoothly.

How It Works in Zadarma

Once integrated, IdentityCheck becomes part of the support workflow within Zadarma. For instance, a recruiter might verify a freelancer’s identity before providing access to internal systems like Notion. This integration helps maintain security and compliance without disrupting productivity.

Frequently Asked Questions

• Where is my data stored?

Data is stored securely in compliance with international data protection regulations.

• Can I customize the verification message?

Yes, you can tailor the message to suit your branding and communication style.

• What if someone doesn’t complete the ID check?

You will receive a notification, and the individual can be prompted to reattempt the verification.

The Smart Way to Verify in Zadarma

By integrating IdentityCheck with Zadarma, you ensure secure, efficient, and hassle-free identity verification for your team. Enhance productivity by focusing on essential tasks while maintaining high verification standards with this seamless integration.