Integrating IdentityCheck with Liveweb

Liveweb, accessible at www.liveweb.com, is designed to enhance your customer interactions effortlessly by enabling chat, audio, and video calls directly on your website. As a tool that prides itself on bringing “real-time conversations at the heart of your website,” Liveweb ensures seamless communication with visitors. By integrating IdentityCheck with Liveweb, you add an extra layer of security through comprehensive ID verification, streamlining customer onboarding and enhancing trust.

Why Connect IdentityCheck to Liveweb

By connecting IdentityCheck with Liveweb, businesses can supercharge their user interactions with added layers of identity verification. Here are a few compelling benefits:

• Enhanced Security: Incorporate robust KYC checks directly into conversations, significantly reducing the risk of fraud.
• Streamlined Onboarding: ID verification occurs within live interactions, speeding up the process and ensuring customer satisfaction.
• Boosted Efficiency: Get more done with fewer resources by automating the verification process during critical calls.

Discover how IdentityCheck can transform your service offering, as seen in the remarkable success of Wardle Partners from the accounting sector, achieving a 5-10x ROI.

Setting Up the Integration

1. Log in to your Liveweb account and navigate to the integrations tab.
2. Select IdentityCheck from the available options.
3. Follow the prompts to enter your IdentityCheck API key.
4. Configure the settings to determine when ID verification should occur during interactions.
5. Run a test to ensure smooth operation between Liveweb and IdentityCheck.
6. Start benefiting from integrated identity verification in live chat scenarios.

How It Works in Liveweb

Once IdentityCheck is integrated, visitors initiating a chat or call through Liveweb will be prompted to complete an identity verification process before proceeding. For example, during a video consultation, before accessing sensitive account details, the system will request a quick KYC check, allowing you to verify identity in minutes, ensuring secure discussions.

Frequently Asked Questions

Is my data stored securely?

Yes, both IdentityCheck and Liveweb adhere to industry-leading standards for data protection and compliance, ensuring your data remains private and secure.

Can I customize the verification process?

Absolutely, you can tailor the ID verification steps to fit your specific needs and the level of security required for your operations.

What happens if a check is incomplete?

In the event of an incomplete check, the process can be easily re-initiated, and customer support is available to assist in resolving any issues.

Final Thoughts

Integrating ID verification with Liveweb is a strategic move to enhance customer trust and streamline your workflow. Leveraging IdentityCheck’s robust features will ensure your communications are as secure as they are effective, helping you achieve operational excellence and build stronger client relationships.