Introduction

Welcome to a seamless customer interaction experience with the integration of IdentityCheck and Peach. Peach is renowned for its ability to automate customer interactions, create visually stunning campaigns, and track conversions within a simple-to-use platform. Its mission is to streamline communication effortlessly, ensuring every interaction is impactful and efficient.

By integrating IdentityCheck, you enhance Peach’s core functionalities with a robust ID verification layer, ensuring secure and compliant customer engagements. This added expertise aids in verifying identity, performing comprehensive KYC checks, and maintaining trust while reducing fraud risks.

Why Connect IdentityCheck to Peach

The collaboration between IdentityCheck and Peach brings several distinct advantages:

• Enhanced Security: Safeguard customer data and interactions with top-tier identity verification, reducing the risk of fraudulent activities.
• Streamlined Processes: Automate and optimize the process of verifying identity, making onboarding new clients quicker and smoother without compromising security.
• Cost Efficiency: Reduce expenses associated with manual identity checks and compliance, allowing more resources to be channelled towards customer engagement and campaign enhancements.

For more real-world insights, explore how IdentityCheck transformed processes by reducing onboarding time by 90% in a case with Guardian Tax Solutions. Read the case study here.

Setting Up the Integration

1. Log in to your Peach account and navigate to the ‘Integrations’ section.
2. Select ‘Add Integration’ and find IdentityCheck from the list of available integrations.
3. Click ‘Connect’ and follow the prompted steps to authorize the connection.
4. Enter your IdentityCheck credentials to establish the link.
5. Configure the integration settings according to your business needs and finalize the setup.
6. Test the integration to ensure everything is working as intended.

How It Works in Peach

Once set up, the identity check in Peach kicks in when a new customer interaction begins. For example, during a campaign sign-up, IdentityCheck automatically performs an ID verification, seamlessly integrating into the subscriber journey. This ensures only verified customers complete the interaction, safeguarding your campaigns from start to finish.

Frequently Asked Questions

How is customer data stored?

IdentityCheck ensures that data is stored securely using industry-standard encryption measures to protect sensitive customer information.

Can I customize the identity verification process?

Yes, IdentityCheck offers customization options to tailor the verification process to suit your specific requirements and compliance needs.

What happens if a verification is incomplete?

Peach notifies you of any incomplete verifications, allowing you to follow up and ensure the process is completed correctly, maintaining the integrity of your interactions.

Final Thoughts

Integrating IdentityCheck with Peach enhances your platform’s capabilities by adding a secure and efficient ID verification layer. This synergy not only protects your business but also optimizes customer interactions, ensuring a seamless, trustworthy experience.