Introduction

Cooperto (https://cooperto.com) is dedicated to streamlining the management of reservations and marketing for restaurants with its intuitive platform, empowering restaurateurs to enhance efficiency and customer service. By integrating IdentityCheck into Cooperto, restaurant owners can add robust identity verification capabilities, ensuring a secure and seamless experience for their customers and staff.

Why Connect IdentityCheck to Cooperto

Integrating IdentityCheck with Cooperto offers several significant advantages:

• Streamlined KYC Processes: Efficiently verify customer identities during reservations, enhancing trust and compliance.
• Improved Security: By adding identity verification, Cooperto users can deter fraudulent activity and ensure genuine reservations.
• Enhanced Customer Experience: Swift identity checks can smooth transitions and minimize waiting times, ensuring satisfied guests.

For a real-world example of IdentityCheck’s impact, see how Wardle Partners achieved a 5-10x ROI and saved 30 minutes per client by leveraging IdentityCheck in their operations. Read more: Wardle Partners Case Study.

Setting Up the Integration

1. Log in to your Cooperto account and navigate to the Integrations section.
2. Select “IdentityCheck” from the list of available integrations.
3. Follow the prompts to link your IdentityCheck account by entering your API key.
4. Configure your identity verification settings to match your business requirements.
5. Test the integration with a sample reservation to ensure ID verification processes correctly.
6. Activate the integration for live use and monitor its performance periodically.

How It Works in Cooperto

Once integrated, IdentityCheck enhances the reservation process within Cooperto. For example, when a customer makes a reservation, they are prompted to complete an identity check through a secure link. The system verifies the identity in real-time, allowing your staff to confidently welcome genuine guests while safeguarding your operations from fraudulent attempts.

Frequently Asked Questions

How does Cooperto handle data storage related to ID verification?

Cooperto adheres to industry standards for data encryption and secure storage, ensuring all identity verification data is handled with utmost confidentiality and care.

Can I customize the KYC check settings?

Yes, Cooperto allows customization of identity check settings to cater to your specific business needs, ensuring a tailored user experience.

What happens if a customer fails an identity check?

In cases of incomplete or failed checks, Cooperto provides options to reschedule the verification or contact the customer for assistance, maintaining a smooth reservation experience.

In Summary

Integrating IdentityCheck with Cooperto leverages the best of both platforms, providing secure, efficient ID verification processes along with seamless reservation and marketing management. This powerful combination is set to enhance operational efficiency and customer satisfaction across your restaurant.