Introduction

Visit Chatlio to learn more about how this innovative tool allows businesses to connect more efficiently with their website visitors by integrating directly within Slack. Chatlio’s mission is to make customer engagement seamless and intuitive, featuring real-time chat, live visitor views, and automated actions. Layer IdentityCheck into this dynamic ecosystem to add robust ID verification capabilities, ensuring secure interactions and peace of mind.

Why Connect IdentityCheck to Chatlio

By integrating IdentityCheck with Chatlio, businesses can enhance their live chat interactions through seamless and automated identity verification. This added layer is crucial for ensuring compliance and building trust online. Explore how Fullstack Advisory achieved TPB compliance effortlessly using IdentityCheck for swift, compliant, and efficient client onboarding.

Setting Up the Integration

1. Log in to your Chatlio account and navigate to the integrations section.
2. Select ‘IdentityCheck’ from the list of available integrations.
3. Enter your IdentityCheck API credentials to authenticate.
4. Customize your settings to automate your KYC checks as per your workflow requirements.
5. Save your changes and test the integration with a live chat session.

How It Works in Chatlio

Once integrated, IdentityCheck verifies identities directly during chat sessions within Chatlio. For example, a customer initiates a chat via your website; soon after, they’re prompted to verify their identity using our streamlined ID verification process. The result is instantaneous, ensuring both efficiency and compliance without disrupting the user experience.

Frequently Asked Questions

Where is my data stored after verification?

All data processed through IdentityCheck is securely encrypted and stored in compliance with privacy regulations.

Can the verification process be customized?

Yes, the ID verification process can be tailored to meet your specific business needs and compliance requirements.

What happens if a KYC check is incomplete?

In the event of an incomplete check, users will receive prompts to provide the necessary information to complete the verification process successfully.

Final Thoughts

By integrating IdentityCheck with Chatlio, businesses can foster more secure and trusted connections with their clients. Enjoy enhanced compliance and security while leveraging Chatlio’s core strengths in real-time customer interaction.