Streamline Your ID Verification Process in Drift with IdentityCheck Integration

Drift is a widely-used conversational marketing and sales platform that helps businesses connect with prospects and customers through real-time messaging. By integrating Drift with IdentityCheck, you can effortlessly incorporate ID verification into your customer interactions, ensuring seamless security and compliance.

Benefits of Using Drift for ID Verification

Integrating IdentityCheck with Drift delivers numerous advantages for businesses:

• Enhanced Security: Instantly verify the identity of users connecting via Drift’s chat interface.
• Compliance: Maintain regulatory compliance with stringent ID verification processes.
• Customer Trust: Build trust by ensuring users’ identities are authenticated.
• Efficiency: Streamline workflows by automating ID verification, saving time and resources.

Setting Up IdentityCheck with Drift

Follow these steps to integrate IdentityCheck with Drift using Zapier:

1. Create Accounts: Ensure you have active accounts on both IdentityCheck and Drift.
2. Sign Up on Zapier: If you don’t have an account, sign up on Zapier. Log in to your account.
3. Connect Apps: In Zapier, navigate to the “My Apps” section, search for Drift, and connect your account. Repeat this step for IdentityCheck.
4. Create a Zap: Click on “Make a Zap” to start creating an automation workflow. Select Drift as the trigger app and choose an event, such as a new message.
5. Set Up Trigger: Configure your desired trigger settings and test the trigger to ensure it’s working correctly.
6. Configure IdentityCheck: Select IdentityCheck as the action app. Choose the action event you want to perform, such as “Verify ID.”
7. Map Data: Map the necessary data fields from Drift to IdentityCheck to ensure accurate ID verification.
8. Test and Activate: Test the Zap to ensure it functions as expected, and then activate it.

How to Use ID Verification in Drift

After setting up the integration, using ID verification within Drift is straightforward:

• Initiate Chat: When a user initiates a chat on Drift, the predefined trigger for ID verification will activate.
• Automated ID Check: The integration will automatically send the user’s information to IdentityCheck for verification.
• Verification Result: You will receive a verification result in Drift, allowing you to proceed based on the outcome.
• Proceed Accordingly: Follow your business protocols for verified or unverified users, ensuring a seamless and secure experience.

Integrating IdentityCheck with Drift through Zapier enhances your platform capabilities, ensuring secure and efficient customer interactions. Set up the integration today to benefit from automated and reliable ID verification within your Drift communications.