Integrating IdentityCheck with Ivanti Service Manager

Visit the official Ivanti Service Manager homepage at Ivanti Service Manager to explore how this robust cloud and on-premise service management solution transforms service desks into strategic business enablers. With core features that streamline service workflows, Ivanti Service Manager empowers teams to operate more strategically. By integrating seamlessly with IdentityCheck, you can enhance these capabilities through efficient ID verification, ensuring secure and swift stakeholder interactions.

Why Connect IdentityCheck to Ivanti Service Manager

Integrating IdentityCheck with Ivanti Service Manager provides numerous advantages. Firstly, it streamlines identity verification, reducing onboarding time and enhancing user experience. Secondly, it fortifies compliance with regulations by enabling automated KYC checks directly within your service management workflows. As a testament to its efficacy, Guardian Tax Solutions experienced a 90% reduction in onboarding time, highlighting the efficiency gains you can achieve.

Setting Up the Integration

1. Log into your Ivanti Service Manager account and navigate to the integration settings page.
2. Select IdentityCheck from the list of available integrations.
3. Enter your IdentityCheck API credentials to establish a secure connection.
4. Configure your ID verification settings based on your specific organizational needs.
5. Test the integration to ensure proper functionality.
6. Activate the integration for live use within your service management processes.

How It Works in Ivanti Service Manager

Once integrated, IdentityCheck operates within the Ivanti Service Manager interface to facilitate identity checks swiftly. Imagine onboarding a new employee: as their details are entered into the system, an automatic identity verification is triggered, saving time and ensuring compliance. This seamless integration enriches the workflow without disrupting the user experience.

Frequently Asked Questions

• How is data stored with IdentityCheck? All data processed through IdentityCheck is stored securely, adhering to industry-standard encryption methods.
• Can the ID verification process be customized? Yes, you can tailor the verification process to meet your organization’s specific requirements.
• What happens if an identity verification is incomplete? Incomplete checks result in an automatic notification, allowing you to address any issues promptly.

In Summary

Integrating IdentityCheck with Ivanti Service Manager enhances your service management by adding a layer of secure and efficient identity verification. With streamlined workflows and increased compliance, your organization stands to benefit significantly. Explore this integration to empower your service desk operations.