Introduction

Visit Productroad to explore how it empowers product teams to collect, manage, and prioritize customer feedback. Guided by its mission to turn feedback into actionable insights, Productroad’s core features include feature voting, feedback management, and road-mapping. By integrating IdentityCheck’s robust ID verification capabilities, you can enhance the trustworthiness of feedback submissions, ensuring only verified users influence product decisions.

Why Connect IdentityCheck to Productroad

Integrating IdentityCheck with Productroad offers several key advantages. Firstly, it ensures the integrity of user feedback by applying thorough identity checks, allowing only verified input to guide product evolution. Secondly, this integration simplifies compliance with KYC and data protection requirements, critical for companies handling sensitive user information. Finally, leveraging IdentityCheck streamlines the feedback process, as users can seamlessly verify identity within the Productroad platform. Discover the transformative impact of IdentityCheck through our Wardle Partners case study.

Setting Up the Integration

1. Log into your Productroad account and navigate to the integrations section.
2. Find and select the IdentityCheck integration from the list.
3. Click “Connect” and authorize the connection with IdentityCheck’s platform.
4. Configure your identity verification settings to align with your compliance needs.
5. Test the setup by submitting a test feedback and verifying the identity check.
6. Monitor the integration through Productroad’s dashboard for insights and adjustments.

How It Works in Productroad

Once integrated, IdentityCheck works seamlessly within Productroad. When a user submits feedback, they are prompted to complete a quick ID verification process. This helps ensure that all feedback comes from real users, enhancing the reliability of the data collected. For example, a team using Productroad to prioritize new features can rest assured that the feedback influencing these decisions is valid and significant.

Frequently Asked Questions

How is user data stored with the integration?
All user data is securely encrypted and stored in compliance with data protection regulations, ensuring safety and privacy.

Can I customize the identity verification process?
Yes, the verification settings can be tailored to meet your specific compliance and user experience needs within Productroad.

What happens with incomplete checks?
If a user does not complete the verification, their feedback will remain on hold until completion, ensuring only authenticated inputs progress.

Final Thoughts

By integrating IdentityCheck with Productroad, you gain a powerful edge in managing user feedback with precision and trust. This collaboration bolsters both compliance and sustainable product development through validated user insights. Discover how this integration can redefine your feedback strategy today.