Integrating IdentityCheck with Pure Chat via Zapier

Pure Chat is a dynamic tool that facilitates real-time communication with website visitors, offering an intuitive and user-friendly chat interface. Whether you’re providing customer support, generating sales leads, or engaging with potential customers, Pure Chat ensures instant communication and leads to customer satisfaction.

Benefits of ID Verification for Pure Chat Users

Integrating IdentityCheck with Pure Chat can provide numerous advantages:

• Enhanced Trust: Verify the identity of chat users to build trust and reduce the risk of fraud.
• Efficient Onboarding: Quickly verify the identity of new customers during the initial chat session.
• Secure Transactions: Authenticate users before processing sensitive information or transactions.
• Regulatory Compliance: Ensure adherence to industry regulations by verifying identities as required.

Setting Up IdentityCheck with Pure Chat using Zapier

Follow these steps to set up the integration:

1. Sign up for a Zapier account if you haven’t already.
2. Log in to your Zapier account and click on Make a Zap.
3. Search for Pure Chat and select it as the trigger app.
4. Choose the appropriate trigger event such as New Chat.
5. Connect your Pure Chat account by following the on-screen instructions.
6. Next, search for IdentityCheck and select it as the action app.
7. Choose the relevant action event such as Verify ID.
8. Connect your IdentityCheck account, ensuring it has the necessary permissions.
9. Follow the prompts to map the chat data fields to the ID verification fields.
10. Test the Zap to ensure it works correctly, then activate it.

How to Use ID Verification in Pure Chat

Once the integration is set up, using ID verification is straightforward:

1. When a visitor starts a chat on your website, Pure Chat will automatically trigger the ID verification process.
2. IdentityCheck will prompt the user to provide necessary identification details.
3. Once the visitor submits their ID information, IdentityCheck will process and verify it in real-time.
4. If the verification is successful, a notification will be sent within the chat, confirming the ID verification.
5. If the verification fails, an appropriate message will be displayed, and you can take further action as necessary.

Integrating IdentityCheck with Pure Chat not only streamlines the process of user identification but also enhances the security and trustworthiness of your real-time interactions. Get started today and experience seamless, secure communication with your website visitors!