Introduction

Social Intents enables real-time live chat, allowing you to deliver outstanding customer service with ease. By integrating IdentityCheck, you add robust ID verification capabilities directly into your Social Intents workflow, offering a seamless experience for verifying identities right when you connect with your customers. This integration is particularly beneficial for startups and modern businesses that prioritize efficient customer interactions.

Why Connect IdentityCheck to Social Intents

Integrating IdentityCheck with Social Intents streamlines your customer onboarding process. Whether you’re conducting KYC checks or reducing the risk of fraud, this integration supports a smoother, more secure customer experience. In one example, Guardian Tax Solutions reduced onboarding time by 90% with IdentityCheck. Read the full case study here.

For businesses needing to verify identities quickly, such as recruiting firms onboarding freelancers, IdentityCheck inside Social Intents ensures all verifications are handled efficiently during live chat interactions. This not only saves time but significantly reduces overhead costs by automating identity checks.

Setting Up the Integration

1. Sign in to your Social Intents account.
2. Go to the integrations section in your dashboard.
3. Select IdentityCheck from the list of available apps.
4. Follow the on-screen instructions to connect your IdentityCheck account.
5. Configure your ID verification settings according to your business needs.
6. Save your settings and start verifying identities seamlessly in real-time chats.

How It Works in Social Intents

With IdentityCheck integrated, the process of identity verification is streamlined within Social Intents. For instance, a recruiter can easily verify a freelancer’s identity before granting them Notion access during a chat session. This real-time verification capability ensures that all interactions are both secure and efficient.

Frequently Asked Questions

• Where is my data stored? Your data is securely stored and encrypted in our cloud infrastructure, complying with relevant data protection regulations.
• Can I customize the verification message? Yes, you can tailor the identity verification messages to suit your brand’s voice and customer interaction style.
• What if someone doesn’t complete the ID check? If a customer does not complete the identity check, you can set up automatic reminders or follow-up actions within Social Intents.

The Smart Way to Verify in Social Intents

Integrating IdentityCheck with Social Intents endows your business with a powerful tool for secure and simplified identity checks. By embedding this functionality into your live chat, you enhance customer trust and streamline your workflow, making every interaction as efficient and safe as possible.