Unlock Seamless Support with IdentityCheck & Stonly

Stonly’s advanced knowledge management platform empowers customer service teams to resolve issues swiftly and correctly. By integrating IdentityCheck, you enhance this powerful tool with robust ID verification features, ensuring efficient and secure customer interactions. Whether for startups seeking agility or enterprises aiming for precision, this integration proves invaluable when handling onboarding, compliance, and fraud prevention tasks.

Why Connect IdentityCheck to Stonly

Integrating IdentityCheck with Stonly streamlines the process of verifying user identities. This is particularly beneficial for onboarding processes, as it ensures regulatory compliance throughout customer journeys. The integration automates KYC checks, which significantly lowers manual workloads and accelerates verification timelines.

For instance, Guardian Tax Solutions reported a 90% reduction in onboarding time after implementing IdentityCheck. Read how they achieved this.

Setting Up the Integration

1. Log into your Stonly account and navigate to the integration settings.
2. Select IdentityCheck from the list of available integrations.
3. Follow the prompts to authorize IdentityCheck by entering your API credentials.
4. Customize your verification settings according to your compliance needs.
5. Click ‘Save’ to activate the integration.

How It Works in Stonly

Using IdentityCheck within Stonly allows you to initiate an identity verification process with a single click. For example, a recruiter can effortlessly verify freelancers’ identities before granting them access to internal resources in Notion. The seamless workflow ensures minimal disruption to the existing customer support routines while enhancing security measures.

Frequently Asked Questions

• Where is my data stored? Data is securely stored in compliance with GDPR and other data protection regulations.
• Can I customize the verification message? Yes, you can tailor messages to match your brand’s tone and style.
• What if someone doesn’t complete the ID check? If a user fails to complete the process, you can set automated follow-ups or manually intervene.

The Smart Way to Verify in Stonly

Enhancing Stonly with IdentityCheck transforms your customer support operations by adding an efficient layer of security and compliance. Whether you’re aiming to verify identity swiftly during onboarding or streamline your overall KYC checks, this integration ensures your processes are reliable and your users’ data remains protected.