Introduction

Welcome to the integration of IdentityCheck with Gleap, an all-in-one customer feedback tool for websites and apps. As highlighted on Gleap’s official homepage, its mission is to give actionable insights to improve user experiences through its intuitive and accessible platform. Core features of Gleap include tracking user sentiment, gathering feedback, and providing a seamless integration experience across platforms. Adding IdentityCheck into this mix enhances your feedback processes with secure ID verification, ensuring that interactions are not just helpful but also reliable.

Why Connect IdentityCheck to Gleap

By integrating IdentityCheck with Gleap, you ensure secure and streamlined user feedback, where user identity is confirmed before engagement. This process greatly increases trust and engagement rates. Furthermore, this connection empowers businesses to conduct KYC checks seamlessly within their user interactions, optimizing their workflow and compliance efforts. IdentityCheck’s collaboration with Ocho, a tech startup, radically transformed their shareholder voting process through simplified identity verification, which showcases significant potential for tech-driven environments.

Setting Up the Integration

1. Log in to your Gleap account and navigate to the integrations section.
2. Find and select IdentityCheck from the list of available integrations.
3. Click on “Connect” and log in to your IdentityCheck account.
4. Authorize the permissions to enable identity verification services within Gleap.
5. Configure the specific settings to match your feedback collection needs.
6. Test the integration with a feedback form to ensure everything is operating smoothly.

How It Works in Gleap

Once integrated, every feedback entry in Gleap triggers an ID verification through IdentityCheck. For instance, when a user submits a bug report, their identity is verified in the background, which helps to ensure that the feedback is authentic and actionable, ultimately increasing trust in the data collected and facilitating faster issue resolution.

Frequently Asked Questions

• Where is user data stored? User data is securely stored in compliance with data protection regulations to ensure privacy and security.
• Can the verification process be customized? Yes, you can tailor the ID verification steps to your specific needs within the IdentityCheck settings.
• What happens if an identity check is incomplete? Incomplete checks can be retried, and notifications are sent for appropriate follow-up actions.

In Summary

The integration of IdentityCheck with Gleap provides a robust solution for managing user feedback with secure identity verification. By simplifying the process and ensuring data authenticity, businesses can enhance their decision-making processes while maintaining compliance and trust. Start optimizing your feedback journey today!