Introduction

Welcome to seamless app experiences with Instabug. Instabug’s mission is to provide mobile developers with ravenous efficiency through its suite of core features, including bug reporting, crash reporting, in-app chats, and user surveys. By integrating with IdentityCheck, teams can add robust ID verification to the mix, perfecting both the user experience and security standards.

Why Connect IdentityCheck to Instabug

Integrating IdentityCheck with Instabug amplifies your app’s reliability. It enables smooth identity verification through a streamlined interface, fostering user trust. This connection supports Instabug’s dedication to efficient troubleshooting, enhancing user interactions by enabling rapid, secure identity checks directly within the app environment.

Discover how Guardian Tax Solutions utilized IdentityCheck to cut onboarding time by 90% in this case study, emphasizing faster KYC checks.

Setting Up the Integration

1. Login to your Instabug account and navigate to the Integrations page.
2. Select IdentityCheck from the list of supported integrations.
3. Enter the required API credentials provided by IdentityCheck.
4. Configure the ID verification settings to suit your app’s requirements.
5. Test the integration using Instabug’s development mode.
6. Deploy the integration across your mobile application’s environment.

How It Works in Instabug

Once integrated, IdentityCheck becomes an effortless part of Instabug’s in-app flow. For example, when users report an issue, the app can prompt an ID verification request seamlessly before initiating communication through the in-app chat. This ensures secure and authenticated interactions every time.

Frequently Asked Questions

• Where is user data stored during the identity checks? During an ID verification, user data is securely stored and complies with local data protection laws.
• Can the identity verification process be customized? Yes, the KYC check parameters can be customized to meet specific compliance needs and app requirements.
• What if an identity check is incomplete? An incomplete identity verification triggers an alert, enabling the team to assist the user in completing the process.

Final Thoughts

Integrating IdentityCheck with Instabug ensures mobile apps achieve unparalleled security and user assurance through efficient identity verification. This robust pairing supports Instabug’s core mission to deliver smooth and trustworthy app experiences.