Introduction

Welcome to the dynamic integration of IdentityCheck with Mouseflow, the leading tool for session replay and website heatmaps. At Mouseflow, the mission is to provide deep insights into how users interact with your website, putting essential data at your fingertips for improved decision-making. By combining Mouseflow’s powerful analytics with IdentityCheck’s robust ID verification capabilities, businesses can optimize user flows while ensuring compliance and security.

Why Connect IdentityCheck to Mouseflow

Integrating IdentityCheck with Mouseflow allows businesses to seamlessly layer identity verification into their website analytics. By doing so, organizations can enhance their understanding of user behavior and secure their web applications without compromising the user experience. For instance, Wardle Partners achieved dramatic efficiencies and cost savings by integrating IdentityCheck, showcasing its potential for transforming bookkeeping operations.

Using IdentityCheck, you can quickly verify identity within the context of Mouseflow’s real-time session data. This integration supports compliance with KYC checks, ensuring every interaction is secure and trustworthy.

Setting Up the Integration

1. Log in to your Mouseflow account and navigate to the integrations section.
2. Click on the IdentityCheck integration option and enter your IdentityCheck API credentials.
3. Configure the necessary fields for ID verification as per your requirements.
4. Save the configuration and run a test verification to ensure everything is functioning correctly.
5. Consult the Mouseflow documentation for any further customization.

How It Works in Mouseflow

Once set up, whenever a web session in Mouseflow requires ID verification, IdentityCheck will seamlessly initiate the verification process. For example, if a user pauses during a sign-up due to a missing document, IdentityCheck will prompt and verify their identity in real-time, solidifying the session record in Mouseflow with additional verification data.

Frequently Asked Questions

• Where is the verification data stored? IdentityCheck securely stores data on GDPR-compliant servers, ensuring privacy and compliance.
• Can I customize the ID verification process? Yes, IdentityCheck allows you to customize the verification experience to fit your brand’s needs and compliance requirements.
• What if a user does not complete the verification? Incomplete checks will be flagged in the Mouseflow dashboard, allowing for follow-up actions to be taken at your discretion.

Final Thoughts

The seamless integration of IdentityCheck with Mouseflow empowers businesses to elevate security and user insights without disrupting the user journey. Embrace this synergy to achieve heightened compliance, reduced risks, and a superior experience for your audience.