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AskNicely

AskNicely is a simple way to measure and improve customer happiness using the Net Promoter Score® (NPS) framework.

How IdentityCheck works with AskNicely

AskNicely and IdentityCheck Integration

AskNicely is a popular customer feedback platform designed to help businesses gather real-time feedback from their customers. It allows businesses to capture Net Promoter Scores (NPS) and other feedback metrics to improve customer satisfaction and loyalty. Integrating AskNicely with IdentityCheck can add an extra layer of security to ensure the authenticity of respondents. This helps in maintaining the integrity of the feedback collected.

Benefits of Using AskNicely with ID Verification

Integrating IdentityCheck with AskNicely helps in:

  • Ensuring that the feedback collected is from genuine customers.
  • Reducing the risk of fraudulent responses.
  • Improving data accuracy and reliability in customer insights.
  • Streamlining the process of identity verification for feedback responses.

How to Set Up ID Verification for AskNicely

Follow these simple steps to integrate IdentityCheck with your AskNicely account via Zapier:

  1. Log in to your Zapier account.
  2. Click on the "Make a Zap" button.
  3. Select AskNicely as the trigger app and choose the appropriate trigger event (e.g., "New Response").
  4. Connect your AskNicely account to Zapier if you haven't already.
  5. Set up the trigger using the information provided by AskNicely to specify the criteria for the new response.
  6. Choose IdentityCheck as the action app and select the action event (e.g., "Verify ID").
  7. Connect your IdentityCheck account to Zapier if you haven't already.
  8. Map the necessary fields from AskNicely to IdentityCheck to ensure the right data is being used for verification.
  9. Test the Zap to make sure it works correctly.
  10. Turn on your Zap and enjoy your automated ID verification process!

Using ID Verification with AskNicely

Once you have set up the integration:

  1. Whenever a new response is submitted in AskNicely, it will automatically trigger the ID verification process via IdentityCheck.
  2. IdentityCheck will verify the respondent’s details and ensure the authenticity of the feedback.
  3. The verified information will be sent back to AskNicely for your records.

This seamless integration helps businesses trust the feedback they receive and make better-informed decisions based on reliable data.

About AskNicely
AskNicely is a simple way to measure and improve customer happiness using the Net Promoter Score® (NPS) framework.