Introduction

GatherUp is a leading platform designed to streamline automated customer feedback and online reviews, optimized to enhance customer engagement. Integrating IdentityCheck into GatherUp enriches this experience by adding a robust layer of ID verification. For users of GatherUp, IdentityCheck provides a seamless identity check process, making it easier to build trust and reduce potential fraud.

Why Connect IdentityCheck to GatherUp

Integrating IdentityCheck with GatherUp allows businesses to streamline Know Your Customer (KYC) processes, ensuring a secure and efficient onboarding experience. This integration is particularly invaluable for companies looking to reduce onboarding time while maintaining high security standards.

In one example, Guardian Tax Solutions reported cutting their onboarding time by 90% using IdentityCheck, thereby enhancing operational efficiency and reducing costs significantly. Read the case study here.

With IdentityCheck, organizations can easily verify identity documents, reducing the chances of fraud and ensuring only verified customers gain access to services. This integration supports businesses in achieving compliance, offering a more secure customer journey.

Setting Up the Integration

1. Log in to your GatherUp account.
2. Navigate to the integrations section in your dashboard.
3. Select IdentityCheck from the list of available integrations.
4. Follow the on-screen instructions to authorize and connect your IdentityCheck account.
5. Configure your ID verification settings as needed for your goals.
6. Save the configuration and start using the integration immediately.

How It Works in GatherUp

Within GatherUp, IdentityCheck operates seamlessly, allowing users to verify identities with ease. For instance, consider a business using the platform to collect feedback – IdentityCheck can help verify the identity of a respondent before submitting their review or feedback. This ensures authentic interactions and builds customer trust.

Frequently Asked Questions

• Where is my data stored?
  Data is securely stored on IdentityCheck’s servers, compliant with the latest data protection regulations.
• Can I customize the verification message?
  Yes, businesses can tailor the verification message to best suit their audience.
• What if someone doesn’t complete the ID check?
  Notification alerts are sent for incomplete checks, allowing follow-up actions.

Final Thoughts

Integrating IdentityCheck into GatherUp is the smart way to enhance customer interactions through secure and efficient ID verification. With reduced onboarding times and enhanced fraud prevention, businesses can focus on what matters—delivering outstanding service and building lasting customer relationships.