Introduction

Visit the official Fixably homepage to discover how this platform empowers repair and service businesses. Fixably’s mission is to streamline shop operations with its powerful set of tools, including ticket management, integrations with parts suppliers, and workflow automation. When combined with IdentityCheck, Fixably enhances these features by adding seamless ID verification capabilities, ensuring secure and efficient operations.

Why Connect IdentityCheck to Fixably

IdentityCheck provides unparalleled value by integrating directly with Fixably, ensuring that service and repair businesses can verify identity effortlessly. This integration enables businesses to conduct ID verification and KYC checks without disrupting their existing workflow. Discover how Guardian Tax Solutions significantly reduced their onboarding time with IdentityCheck, highlighting the time-saving potential of this service for your own operations.

Setting Up the Integration

1. Log in to your Fixably account and navigate to the integrations section.
2. Select IdentityCheck from the list of available integrations.
3. Follow the prompts to connect your IdentityCheck account using your API key.
4. Customize your verification workflow settings to match your business needs.
5. Test the integration with a sample customer ID verification.
6. Confirm that the integration is live and begin using it with real customer interactions.

How It Works in Fixably

Once you have set up the IdentityCheck integration in Fixably, your service agents can easily initiate an ID verification request directly from a customer ticket. For instance, if a customer submits a device for repair, the agent can trigger a KYC check as part of the intake process. The verification results are automatically captured and logged in the customer’s profile, offering a seamless and auditable process.

Frequently Asked Questions

• How is data stored? IdentityCheck uses advanced encryption to ensure all identity data is stored securely and is compliant with industry standards.
• Can the verification process be customized? Yes, the identity check workflow can be tailored to meet specific business needs within Fixably.
• What happens if an ID check is incomplete? Incomplete checks are flagged within Fixably, allowing your team to follow up with customers and resolve issues promptly.

Final Thoughts

Integrating IdentityCheck with Fixably not only streamlines your workflow but also adds a layer of security by simplifying the identity verification process. By choosing this integration, your business can ensure that all customer interactions are secured with a reliable and efficient ID verification system.