Introduction

TOPdesk is an all-encompassing Enterprise Service Management Platform designed to help service departments streamline customer interactions and enhance service delivery. By integrating IdentityCheck with TOPdesk, businesses can elevate their identity verification process, ensuring seamless onboarding and enhanced security measures.

Why Connect IdentityCheck to TOPdesk

Connecting IdentityCheck to TOPdesk simplifies the ID verification process, enabling efficient onboarding, improving KYC checks, and reducing fraud risks. With IdentityCheck, businesses can automate identity verification protocols, thereby saving valuable time and resources. For instance, in one example, Ocho, a startup, significantly improved shareholder voting operations by integrating IdentityCheck.

Integrating IdentityCheck into your TOPdesk platform ensures that all user verifications are conducted securely and compliantly. This synergy not only increases trust but also enhances customer satisfaction by ensuring that every interaction is backed by robust identity assurance.

Setting Up the Integration

1. Log into your TOPdesk account and navigate to the “Marketplace” tab.
2. Search for “IdentityCheck” and click “Add to TOPdesk.”
3. Follow the on-screen prompts to authorize the connection between IdentityCheck and TOPdesk.
4. Configure your identity verification settings as needed to suit your business requirements.
5. Test the integration to ensure smooth operation.
6. Start verifying identities directly within your TOPdesk dashboard.

How It Works in TOPdesk

Using IdentityCheck within TOPdesk is intuitive and efficient. For example, a recruiter can verify a freelancer’s identity effortlessly before granting access to project resources. This entire identity check process occurs within the TOPdesk platform, ensuring that all data is seamlessly managed and securely stored. The integration allows for real-time identity verification checks, streamlining operations and enhancing overall service delivery.

Frequently Asked Questions

Where is my data stored?

All data is securely stored in compliance with industry standards, ensuring privacy and protection at all times.

Can I customize the verification message?

Yes, IdentityCheck allows customization of verification messages to align with your organization’s tone and branding.

What if someone doesn’t complete the ID check?

If an ID check isn’t completed, the individual can be sent a reminder, or alternative verification methods can be considered.

Secure, Simple ID Checks Built In

Integrating IdentityCheck with TOPdesk delivers a powerful solution for seamless and secure identity verification processes. By automating and streamlining identity checks, businesses can focus on exceeding customer expectations and enhancing service delivery. Experience the ease and reliability of IdentityCheck in TOPdesk and redefine your identity verification strategy today.