Introduction

Discover the seamless integration of IdentityCheck with CleverTap—an industry-leading retention cloud designed to empower digital brands at clevertap.com. With a mission to increase customer retention, CleverTap’s core feature set revolves around real-time behavioral analytics, personalized customer engagement, and streamlined automation processes. By integrating IdentityCheck, you can enhance these capabilities with robust ID verification, ensuring secure and compliant user interactions.

Why Connect IdentityCheck to CleverTap

Incorporating IdentityCheck into your CleverTap setup enables faster customer onboarding while strengthening your Know Your Customer (KYC) compliance. IdentityCheck introduces sophisticated identity verification methods, helping reduce fraud and improve user trust. These benefits are further highlighted in our recent case study where Guardian Tax Solutions cut onboarding time by 90% with IdentityCheck.

Setting Up the Integration

1. Log into your CleverTap account and navigate to the integrations section.
2. Select IdentityCheck from the available integrations list.
3. Follow the on-screen instructions to connect your IdentityCheck account.
4. Configure the settings as per your identity verification requirements.
5. Test the integration to ensure seamless data flow and functionality.
6. Activate the integration to start the automated ID verification process.

How It Works in CleverTap

Once set up, IdentityCheck works within CleverTap to process user identities seamlessly. For instance, when a new user signs up in your app, CleverTap triggers IdentityCheck to verify identity details in real time. If the KYC check flags any discrepancies, CleverTap can automatically initiate a custom alert to your user support team for immediate action, ensuring a secure and compliant customer base.

Frequently Asked Questions

How is user data stored?

All data verified through IdentityCheck is securely stored following industry-standard encryption protocols to ensure privacy and compliance.

Can the verification process be customized?

Yes, the integration allows customization of identity verification processes to meet specific business regulatory requirements and user experience goals.

What happens if a verification check is incomplete?

If a check is incomplete, you can set up automatic alerts in CleverTap to notify your team, ensuring prompt follow-up and resolution.

Final Thoughts

Integrating IdentityCheck with CleverTap enhances your platform’s security and user experience by streamlining identity verification processes. With this integration, you can swiftly verify identities, ensuring KYC compliance and boosting customer trust. Leverage this powerful collaboration to propel your brand’s engagement and retention strategies.