Introduction

CSG Forte Payments, accessible at forte.net, offers a robust platform to accept card and echeck/ACH payments whether online, in-person, or via IVR. With its mission to simplify the payment process, CSG Forte Payments boasts features like secure transactions and comprehensive reporting tools. Integrating IdentityCheck enhances its payment processing by adding seamless ID verification capabilities, ensuring compliance, and reducing fraud cases.

Why Connect IdentityCheck to CSG Forte Payments

Connecting IdentityCheck to CSG Forte Payments introduces critical benefits to your payment processing workflow:

• Enhanced Security: Strengthen your payment gateway with robust identity verification, foiling fraudulent attempts before they damage your business.
• Efficient KYC Checks: Automatically streamline KYC checks, ensuring you remain compliant with regulatory standards while minimizing manual doc checks.
• Improved Client Experiences: Offer a frictionless transaction process enhanced by integrated ID checks, amplifying customer satisfaction.

For example, Guardian Tax Solutions leveraged IdentityCheck to cut onboarding time by 90%, demonstrating the tangible impact of integrating these two solutions.

Setting Up the Integration

1. Log in to your CSG Forte Payments account.
2. Navigate to the ‘Integrations’ section in the dashboard.
3. Search and select ‘IdentityCheck’ from the available options.
4. Follow the on-screen prompts to authorize and connect your IdentityCheck account.
5. Configure your ID verification settings to align with your business needs.
6. Click ‘Save’ to finalize the integration.

How It Works in CSG Forte Payments

Once integrated, IdentityCheck operates seamlessly within your CSG Forte Payments dashboard. When a customer initiates a transaction, an automatic ID verification process is triggered. For instance, during an echeck payment, IdentityCheck will verify identity through various data checks, ensuring KYC compliance before processing the transaction smoothly.

Frequently Asked Questions

How is my customers’ data stored?

All customer data is securely encrypted and stored within an industry-compliant database, ensuring maximum privacy and data protection.

Can I customize the identity check process?

Yes, IdentityCheck offers customization options to tailor the ID verification process according to your business requirements.

What happens if an ID check is incomplete?

In instances of incomplete ID checks, transactions are temporarily held until identity verification is successfully achieved to maintain security and compliance.

Final Thoughts

Integrating IdentityCheck with CSG Forte Payments is a strategic move for businesses looking to bolster their payment systems with robust security and compliance measures. The seamless combination of payment processing and identity checks provides a comprehensive solution, enhancing security, compliance, and user experience.