Introduction

Infobip offers a robust omnichannel engagement platform enabling businesses to streamline customer communications and enhance customer experience securely. When integrated with IdentityCheck, users can take advantage of seamless identity verification processes that optimize interactions within Infobip, making customer onboarding and regulatory compliance swift and efficient.

Why Connect IdentityCheck to Infobip

Connecting IdentityCheck to Infobip significantly simplifies tasks such as onboarding, KYC checks, and fraud reduction. By integrating these platforms, businesses can execute ID verification processes directly within their existing communication workflows, ensuring a smooth and secure customer journey. In one example, Guardian Tax Solutions reduced their client onboarding time by 90% with the integration of IdentityCheck, illustrating the powerful impact of these tools combined.

Additionally, integrating IdentityCheck within Infobip enhances security by automatically verifying identities through multiple verification methods. This not only protects your business but also builds trust with your customers by ensuring their data is handled safely and securely.

Setting Up the Integration

1. Log in to your Infobip account.
2. Navigate to the ‘Integrations’ tab in the settings menu.
3. Search for IdentityCheck and select ‘Connect’.
4. Follow the on-screen prompts to authenticate your IdentityCheck account.
5. Configure your ID verification settings according to your business needs.
6. Test the integration to ensure everything is set up correctly.

How It Works in Infobip

Once integrated, using IdentityCheck in Infobip is straightforward and intuitive. For instance, a recruiter can swiftly verify freelancers’ identities before granting access to company resources, ensuring compliance with company policies. By integrating smoothly, the ID verification process becomes a natural part of your customer management toolkit, enhancing efficiency and reliability.

Frequently Asked Questions

• Where is my data stored? Your data is stored securely in compliance with data protection laws within secure data centers.
• Can I customize the verification message? Yes, IdentityCheck allows custom messaging to enhance your brand’s voice in the verification process.
• What if someone doesn’t complete the ID check? You can set automated reminders or follow-up notifications within Infobip to ensure the process is completed.

Secure, Simple ID Checks Built In

Integrating IdentityCheck with Infobip offers a seamless solution for identity verification, enhancing both security and user experience. This integration not only strengthens your security protocols but also streamlines compliance processes, freeing up valuable time and resources for your business.