Introduction

Toky is an innovative cloud telephony platform designed to streamline your business call center operations, enabling seamless call management and communication. By integrating IdentityCheck, Toky users can effortlessly conduct ID verification to enhance security and improve user interactions. This powerful pairing is a game-changer for businesses aiming to optimize customer engagement while ensuring compliance.

Why Connect IdentityCheck to Toky

Connecting IdentityCheck to Toky brings a new dimension to your telephonic communications. It enables efficient Know Your Customer (KYC) checks to verify identity, helping prevent fraud and streamlining onboarding processes. With IdentityCheck, businesses can quickly authenticate customers’ identities, significantly reducing risks during calls.

In one example, Guardian Tax Solutions successfully integrated IdentityCheck, cutting onboarding time by 90%. You can read more about their experience here.

Setting Up the Integration

1. Log into your Toky account.
2. Navigate to the Integrations section from the dashboard.
3. Locate and select IdentityCheck from the list of available applications.
4. Follow the on-screen prompts to authorize the connection between Toky and IdentityCheck.
5. Configure the settings as needed to tailor the ID verification to your requirements.
6. Save the configuration and test the integration to ensure it’s working correctly.

How It Works in Toky

Once integrated, IdentityCheck operates seamlessly within Toky. Picture a recruiter using Toky to verify freelancers’ identities before granting access to sensitive project tools. The ID verification occurs swiftly during the call, enhancing both convenience and security for all parties involved.

Frequently Asked Questions

• Where is my data stored? All data is securely stored in compliance with international data protection regulations.
• Can I customize the verification message? Yes, you can tailor the verification message to align with your brand’s voice.
• What if someone doesn’t complete the ID check? Incomplete verifications will prompt a follow-up, ensuring no potential lead is overlooked.

The Smart Way to Verify in Toky

Integrating IdentityCheck with Toky is a strategic step toward robust security and efficient operations. By enhancing your call center with seamless identity checks, you ensure a safer, more trustworthy environment for both your team and customers. Experience the ease and reliability of ID verification integrated with Toky.