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Canny

Canny is a user feedback tool that lets you keep track of all of your user feedback in one organized place.

How IdentityCheck works with Canny

Brief Description of Canny

Canny is a powerful tool designed to help companies collect and manage user feedback more effectively. It allows users to submit suggestions, vote on different ideas, and track the progress of ongoing developments. Canny helps businesses prioritize product updates based on real user needs.

Possible Uses for Canny Users for ID Checks

For businesses using Canny, integrating IdentityCheck for ID verification can streamline several processes:

  • Verify the identity of users submitting feedback to ensure genuine inputs.
  • Securely authenticate users who request feature implementations or report bugs.
  • Prevent fraudulent activities by confirming user identities during sign-ups or form submissions.

Setting Up IdentityCheck Integration with Canny Using Zapier

  1. Go to Zapier and log into your account.
  2. Click on “Make a Zap” to start creating a new integration.
  3. Select Canny as the trigger app and choose a relevant trigger event like “New Post” or “New Comment”.
  4. Connect your Canny account to Zapier by following the on-screen prompts.
  5. Set up the trigger, making sure to test it to confirm everything is working correctly.
  6. Next, choose IdentityCheck as the action app and select the “Verify ID” action event.
  7. Connect your IdentityCheck account to Zapier with the necessary API credentials.
  8. Map the required fields from Canny to IdentityCheck to ensure proper data flow.
  9. Test the Zap to make sure the ID verification process works as expected.
  10. Once everything is verified, turn on your Zap to activate the integration.

How to Use ID Verification in Canny

After setting up the integration, here’s how to effectively use it:

  • When a user submits new feedback or a comment on Canny, the integrated IdentityCheck will automatically verify their identity.
  • Confirmed IDs will be logged, and you can view verification details directly from your Canny dashboard.
  • If an ID verification fails, you can choose to request additional information from the user or block the submission.
  • Utilize the verified data to prioritize and act on feedback from authenticated users, enhancing the credibility and quality of your user input.

Integrating IdentityCheck with Canny via Zapier is a seamless way to ensure that all inputs on your platform come from verified users, maintaining the integrity of your feedback system.

About Canny
Canny is a user feedback tool that lets you keep track of all of your user feedback in one organized place.