Streamline Your Operations with IdentityCheck and Field Service Management | Powered by GPS Insight

Field Service Management
| Powered by GPS Insight is designed to enhance your organization’s daily operations by eliminating
paperwork, automating processes, and fostering seamless collaboration between your field technicians and office
team. By integrating IdentityCheck with this robust platform, you can further streamline customer interactions
and service delivery through efficient ID verification processes.

Why Connect IdentityCheck to Field Service Management | Powered by GPS Insight

By integrating IdentityCheck with Field Service Management | Powered by GPS Insight, you unlock a suite of
benefits that enhance your workflow:

• Enhanced Efficiency: IdentityCheck automates identity verification, reducing the time spent
  on manual KYC checks and allowing field technicians to focus on delivering exceptional service.
• Improved Accuracy: Eliminate errors associated with manual data entry by ensuring accurate
  identity verification right at the service point.
• Seamless Experience: Deliver a smooth customer journey by integrating secure identity
  checks into your service operations.

Explore how Guardian Tax Solutions reduced their onboarding time by 90%
with the help of IdentityCheck, highlighting the potential improvements in operational efficiency and customer
satisfaction.

Setting Up the Integration

1. Log into your Field Service Management | Powered by GPS Insight account.
2. Navigate to the integrations section and select IdentityCheck.
3. Provide API credentials to establish a secure connection.
4. Configure settings to tailor identity verification workflows to your specific needs.
5. Test the integration with mock data to ensure everything functions smoothly.
6. Enable the integration for live operations and monitor performance regularly.

How It Works in Field Service Management | Powered by GPS Insight

Once integrated, field technicians can initiate the identity check directly from the service app. Imagine a
technician verifying a client’s identity prior to performing maintenance, ensuring the right service is
delivered to the right person securely and efficiently. This real-time identity verification enhances trust and
reduces service-related risks.

Frequently Asked Questions

• Where is the identity verification data stored? All data is securely encrypted and stored
  in compliance with industry standards to protect sensitive information.
• Can we customize the verification process? Yes, the integration allows for customizable
  settings to fit your specific workflow requirements.
• What happens if an identity check is incomplete? Incomplete checks trigger alerts for
  further review, ensuring no service is performed or incorrectly assigned without proper verification.

Final Thoughts

Integrating IdentityCheck with Field Service Management | Powered by GPS Insight empowers your organization with
a cutting-edge identity verification solution. By improving operational efficiency and customer experience, this
integration supports smoother, smarter service management.