Seamless Integration: IdentityCheck with ReviewInc

ReviewInc is a robust reputation management and customer communication platform that automates the customer experience journey through intuitive forms, emails, and text messages. Its mission is to enhance online reputation by efficiently monitoring, collecting, and amplifying reviews. When paired with IdentityCheck, ReviewInc expands its capabilities by ensuring superior identity verification throughout the customer interaction processes.

Why Connect IdentityCheck to ReviewInc

Integrating IdentityCheck with ReviewInc provides a unified approach to managing and amplifying your online reputation while ensuring secure identity verification. This integration allows businesses to:

• Streamline Customer Onboarding: Simplify the entire onboarding process by integrating KYC checks with your existing customer forms, ensuring swift and accurate identity verifications without leaving the ReviewInc platform.
• Boost Reputation Trust: By automatically verifying identities, you build trust and confidence with your customers, fortifying their loyalty and satisfaction.
• Reduce Compliance Costs: IdentityCheck helps maintain compliance effortlessly, allowing you to focus on enhancing customer experiences. Such efficiencies are illustrated in our Guardian Tax Solutions case study, where onboarding times were reduced by 90%.

Setting Up the Integration

1. Log in to your ReviewInc account and navigate to the integrations section.
2. Select IdentityCheck from the list of available integrations.
3. Authorize the connection by entering your IdentityCheck API credentials.
4. Customize the integration settings to fit your specific business needs.
5. Enable the integration and verify the connection status.
6. Test the integration with a sample form to ensure functionality.

How It Works in ReviewInc

Once integrated, IdentityCheck works within ReviewInc by appending an ID verification layer to your forms and communication workflows. For example, after a customer fills out a feedback form, their identity is smoothly verified in the background, ensuring only authentic interactions are processed, further solidifying your brand’s credibility.

Frequently Asked Questions

• Where is the ID verification data stored? All data is securely stored and encrypted, adhering to industry-leading privacy standards.
• Can the identity check process be customized? Yes, you can tailor the verification process to suit your business requirements within ReviewInc.
• What happens if an identity check is incomplete? You will receive a notification, and the system will guide you through the steps to follow up with the customer.

Final Thoughts

Integrating IdentityCheck with ReviewInc transforms how you manage customer interactions by streamlining ID verification processes while safeguarding your brand’s reputation. This powerful combination allows you to focus on what truly matters—delivering exceptional customer experiences.