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Trustpilot

Trustpilot is the world's most powerful review platform, helping your business collect and easily manage customer reviews. Trustpilot gives people a place to share and discover reviews of businesses, while giving every business the tools to turn consumer feedback into business results.

How IdentityCheck works with Trustpilot

Trustpilot Overview

Trustpilot is a leading online review platform, empowering consumers to share their experiences with businesses around the globe. Companies leverage Trustpilot reviews to build trust, enhance customer engagement, and drive business growth. The platform’s transparent system ensures that every review is authentic, making it an essential tool for maintaining a positive online reputation.

Use Cases for ID Verification on Trustpilot

Integrating IdentityCheck with Trustpilot ensures that the reviews you receive are not only authentic but come from verified individuals. This process significantly reduces fraudulent reviews and bolsters the credibility of your business. Here are some potential use cases:

  • Enhanced Review Authenticity: By verifying the identity of reviewers, you can ensure that all reviews are genuine and trustworthy.
  • Preventing Fake Reviews: Identity verification acts as a deterrent against fake reviews, ensuring that customer feedback is accurate.
  • Building Consumer Trust: Displaying a badge or note that reviews have been ID-verified can increase consumer confidence in your business.

How to Set Up IdentityCheck with Trustpilot via Zapier

Integrating IdentityCheck with Trustpilot through Zapier is a straightforward process. Follow these steps to get started:

  1. Sign up for a Zapier account if you don’t have one.
  2. Once logged in, click on “Make a Zap” to start creating a new Zap.
  3. Search for Trustpilot in the apps section and select it as the triggering app.
  4. Specify the trigger event, such as “New Review,” to initiate the workflow.
  5. Next, search for IdentityCheck and select it as the action app.
  6. Choose the action event, such as “Verify ID,” to trigger the ID verification process.
  7. Connect your Trustpilot and IdentityCheck accounts by following the on-screen instructions.
  8. Map the data fields that you want to pass between Trustpilot and IdentityCheck—e.g., reviewer details.
  9. Test your Zap to ensure that everything is working correctly.
  10. Once the test is successful, turn on your Zap to activate the integration.

How to Use ID Verification with Trustpilot Through IdentityCheck

After successfully integrating IdentityCheck with Trustpilot, using ID verification is simple:

  1. When a new review is posted on your Trustpilot profile, the trigger event in Zapier will automatically initiate the ID verification process via IdentityCheck.
  2. IdentityCheck will send a verification request to the reviewer, asking them to confirm their identity.
  3. Once the reviewer successfully verifies their ID, IdentityCheck will notify Trustpilot, and the review will be marked as ID-verified.
  4. You can monitor the status of ID verifications and reviews directly from your IdentityCheck dashboard or through notifications set up in Zapier.

Integrating IdentityCheck with Trustpilot via Zapier not only enhances the reliability of your reviews but also strengthens the trust consumers place in your business. Get started today to ensure the authenticity of every review with seamless ID verification.

About Trustpilot
Trustpilot is the world's most powerful review platform, helping your business collect and easily manage customer reviews. Trustpilot gives people a place to share and discover reviews of businesses, while giving every business the tools to turn consumer feedback into business results.