Introduction

Explore the synergy between IdentityCheck and EyeLevel.ai, renowned for its mission to connect businesses and customers through meaningful conversations. Learn more at their official homepage. EyeLevel.ai empowers businesses with automated chat capabilities across multiple channels, including websites, QR codes, and social media platforms. Its core features, such as live chat via SMS text, Slack, and Microsoft Teams, allow seamless customer interactions. By integrating with IdentityCheck, we enhance these conversations with robust ID verification, ensuring secure and compliant interactions.

Why Connect IdentityCheck to EyeLevel.ai

Integrating IdentityCheck into EyeLevel.ai’s platform amplifies the efficiency of automated communications by embedding identity verification directly into customer interactions. This seamless integration allows businesses to conduct KYC checks, streamline onboarding, and securely verify identity at critical touchpoints. Wardle Partners’ experience is a testament to this integration’s effectiveness, achieving a 5-10x ROI and significant time and cost savings. Discover more in the full case study.

Setting Up the Integration

1. Log into your EyeLevel.ai account and navigate to the integrations section.
2. Select IdentityCheck from the list of available integrations.
3. Authenticate by entering your IdentityCheck API key.
4. Configure the verification workflows according to your needs.
5. Set up notifications for successful verification or failures.
6. Save the settings and test the integration with a dummy account.

How It Works in EyeLevel.ai

Within EyeLevel.ai, IdentityCheck serves as a seamless extension of your chat interface. For example, during a new client onboarding session initiated through a website chat, the app prompts users for an ID verification step. EyeLevel.ai efficiently guides the user through the process, allowing businesses to securely verify identity without leaving the chat conversation.

Frequently Asked Questions

• Where is the data stored? All data processed through IdentityCheck in EyeLevel.ai is stored securely, compliant with GDPR and other data protection regulations.
• Can I customize the verification process? Yes, the verification workflows can be tailored to fit specific business requirements.
• What happens if a check is incomplete? Users will receive notifications and guided instructions to complete any pending identity verification tasks.

Final Thoughts

Integrating IdentityCheck with EyeLevel.ai creates a robust platform for secure customer interactions, enhancing confidence and compliance. By embedding identity verification within automated conversations, businesses can ensure seamless and secure user experiences. Interested in maximizing customer engagement with secure verifications? Consider this powerful integration today.