Enhancing Calendesk with IdentityCheck Integration

Calendesk offers a seamless way to manage your business appointments, accept payments, communicate with clients, and create dedicated landing pages. Driven by its mission to streamline booking and client interaction, integrating IdentityCheck adds another layer of efficiency by providing robust ID verification capabilities.

Why Connect IdentityCheck to Calendesk

Integrating IdentityCheck with Calendesk ensures that you not only streamline your customer interactions but also conduct necessary KYC (Know Your Customer) checks effectively. With this integration, instantly verify identity during the booking process, reducing fraud risks and maintaining compliance. Enhance customer trust and focus on delivering exceptional service. For instance, Wardle Partners achieved significant savings in time and costs while enhancing their client onboarding experience using IdentityCheck.

Setting Up the Integration

• Log in to your Calendesk dashboard.
• Navigate to the integrations section and select IdentityCheck.
• Authorize IdentityCheck by entering your API key provided upon subscription.
• Configure the settings to tailor identity verification processes for your bookings.
• Run a test identity check to ensure everything is functioning smoothly.

How It Works in Calendesk

With IdentityCheck integrated into Calendesk, when a client books an appointment, they are prompted to verify their identity at the final booking step. This streamlined process allows you to automatically collect necessary documents and information for each booking, ensuring compliance and peace of mind without interrupting the customer experience.

Frequently Asked Questions

Where is client data stored after verification?
Client data is securely stored in accordance with GDPR and other data protection regulations, ensuring both security and compliance.

Can I customize the ID verification process?
Yes, the process can be customized to align with your specific business needs and compliance requirements.

What happens if a client doesn’t complete the identity check?
You can set automatic reminders, and appointments can be temporarily scheduled as pending until verification is completed.

Final Thoughts

Integrating IdentityCheck with Calendesk offers a powerful solution for businesses looking to enhance their booking process with secure and efficient identity verification. Embrace this integration to build a trusted service experience for your clients and to protect your business.